BOGOS.io Free Gift Buy X Get Y
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I have to thank both David and Louis for helping me install and get my first offer on our website today, they have both been very helpful, knowledgeable, and also patient with me. The app is now up and running and I have my first 2 offers on so let's hope it brings in some sales, I have given it a 4 star rating as there is a couple of limitations to headings and such like which David has told me they are working on that would improve the app.
Kind Regards Mick, Collared Creatures
Hello Mick!
This is Hannah from BOGOS Support team, and I just wanted to pop in and say thank you for your kind and helpful feedback about the app. David and the rest of the team have taken note of your recommendations about the headings, and we'll definitely keep that in mind as we work on improving the app. We're always striving to provide the best possible experience for our awesome customers (that's you!), so your input means a lot to us.
We're really excited to work with you on the gift campaign! If you have any further questions, please contact us via live chat or email at support@secomapp.com.
Best wishes,
Hannah
BOGOS - Customer Support Team.
Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!
Use the increase in conversion is very good, support enthusiasm. Good!!!!!
Super quick response to questions and they helped me with every request I had. You wont get better customer support.
This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.
Thank you! I really appreciate your feedback. Our support team would definitely be happy to read your review.
The app is very useful for setting specific parameters for adding free gifts, and the support is fantastic. Thanks a lot to David for helping us out!
Dear Cidrani | Fermented Microdrinks,
That is such a heartwarming review! David is overjoyed right now!
Thanks to you, we now have even more motivation to improve our services in the future:D
If you ever need assistance, please contact us via Live Chat or support@secomapp.com.
Much love,
Brad
Free Gifts - Customer Support Team
Their support is awesome! Helped me to set up offers that I need for my store in no time! Highly recommend!
I hope you're having a good day. Zuzzistore
We appreciate your positive feedback! Right now, our entire crew is ecstatic! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support.
If you want assistance, please contact us by live chat or email at support@secomapp.com. We are always available to help you if you need it!
Have a wonderful day!
Ellie
Free Gifts - Customer Support Team
Cool app. works well. developers installed it within a few hours. So overall very happy with the result.
Very smart and useful app. Support has also been great. I imagine I'll be using free gifts for a while. Louis has been especially helpful with some technical issues.
Found this app and had two questions and they were extremely fast and understood what I needed help with. Great support!