BOGOS.io Free Gift BOGO Bundle
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (2,676)
상세 검색
-
평점별
Great app! Their support is great as well. Highly recommend. It is a little more than some of the other options out there but it is the only one I have ever used that worked 100%. Highly recommend
This is one of the top Shopify apps for support, functionality, and flexibility. After testing numerous BOGO and gifting apps, this was the only one that fully met our needs. Plus, their support team has an incredible response time.
Anne was incredibly helpful! She provided clear, step-by-step instructions that made it easy for me to fix my issue. Her patience and expertise made all the difference, and I truly appreciate her support. Thanks again, Anne—you saved the day!
DO NOT USE THIS APP - avoid at all cost- read full review, it will save you thousands of dollars.
I had an extremely disappointing experience with this app and its support team. After uninstalling the app, I discovered that a cloned product remained active on my store, allowing customers to purchase an offer that should have been automatically disabled upon app removal. This resulted in financial loss as some customers took advantage of that and orders hundreds of the product for FREE!( up to 3000 USD!)
When I reached out for support, instead of acknowledging the issue, they repeatedly sent policy articles and denied responsibility. I followed all their instructions to DISABLE the offer before removing the app, and even redownloaded it to verify—confirming that the offer was indeed deactivated. Despite providing clear proof, including video evidence, their team refused to take accountability or offer a refund for the losses caused by their system.
If you're looking for an app that values transparency, reliability, and customer support, I strongly recommend looking elsewhere. This company has shown a complete lack of authenticity and accountability, leaving merchants to deal with the consequences of their technical failures.
Would give zero stars if I could. Avoid at all costs
Hi VivaRays,
The situation occurred due to the failure to follow the removal instructions provided via multiple channels, including in-app, email, and live chat. BOGOS has consistently communicated the importance of disabling offers before uninstalling the app.
Our app can not control orders or products once uninstalled, as we lose all permissions to affect store data. The financial loss was not caused by BOGOS but by failing to follow the removal process.
We understand the frustration, but our policies and system behavior are transparent, and we provide ample guidance to prevent such issues.
The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian! The only thing missing is the ability for a customer to deselect automatically added gifts at cart level.
100% Recommend. Super Fast reply and MINA helped me with EXACTLY what I needed! Definitely keeping this app!
We are very happy with this app. The app is intuitive to use and offers a great way to offer our customers free gifts. The support team is responsive and always helpful, ensuring that any questions or issues are quickly resolved. We do recommend this app absolutly.
easy to use compared to other apps, excellent customer service with quick response times, thanks Anne
great customer service every time you need anything. Anne was so so helpful! using this app for a while already and is the best among others.
Very helpful staff! i needed help setting up a bundle on my store and Mina helped me alot and even went into my store to check i had done it correctly :)