BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

리뷰 (2,335)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2021년 11월 22일

Staff super atencioso, prestável e rápido nas respostas. Do melhor suporte ao cliente que já tive! Em relação à App, podia ser mais completa e trabalhar melhor o design e a disposição dos produtos, ocultando os que se encontrem esgotados.

SANJO
포르투갈
앱 사용 기간 20일
답글 Secomapp개 2021년 11월 24일

Hi SANJO,

Our team is always grateful to have you with us and it's always our pleasure to be with you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

2022년 11월 22일

DO NOT INSTALL Continued to function after being uninstalled. Couldn't get it turned off. Worst app I have ever used.

Cornbread Hemp™
미국
앱 사용 기간 22일
답글 Secomapp개 2022년 11월 23일

Hi Cornbread Hemp™,

Glad to know that the thing has been resolved already! If you need any further assistance, feel free to reply to ticket #130030 and our team will always be more than willing to help!

Richard
Customer Success Manager

2022년 4월 20일

the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!

Amile
싱가포르
앱 사용 기간 20일
답글 Secomapp개 2022년 4월 26일

Hi Amile,

We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.

Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!

Best wishes!
Luz
Free Gifts - Customer Support Team

2022년 3월 3일

We used the app's services to set up a gift with purchase for a campaign. We had some issues with order processing due to settings in the app and (mainly) David from BOGO was happy to help! We got quick responses at all hours and they are quick when it comes to finding solutions. We eventually found a way to fix the issue!

nl.summumwoman.com
네덜란드
앱 사용 기간 18일
답글 Secomapp개 2022년 3월 8일

Hope you are having a wonderful day,

We really appreciate you for taking the time to provide such a nice remark! David would be ecstatic! We will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Steven
Free Gifts - Customer Support Team.

2019년 11월 28일

We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.

Madison + Mallory
미국
앱 사용 기간 20일
2022년 9월 13일

Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.

SWIISH
오스트레일리아
앱 사용 기간 대략 15시간
답글 Secomapp개 2022년 9월 22일

Good day to you SWIISH!

Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign!

If you ever need assistance with upcoming ones just message us via LiveChat or send us an email at support@secomapp.com!

It's always a joy to have you!
Hannah
Free Gifts - Customer Support Team.

2017년 4월 5일

Really quick install, great customer service! the app gave us great results from our email marketing campaign. Can't wait to try out all the options that come with the app.

1000hour
오스트레일리아
앱 사용 기간 14일
2018년 11월 23일

I am pretty happy about this app, and the customer service ! Louis has been awesome with me. Now I will check if this app is able to convert my customers !

mylovingbrushes
프랑스
앱 사용 기간 13일
2023년 6월 29일

The app is really great at first glance and has a variety of uses. For minor adjustments, the support was immediately available and could answer every question 100%. A really great app.

hofmax.de
독일
앱 사용 기간 대략 12시간
답글 Secomapp개 2023년 7월 2일

Good day hofmax.de,

You made our day with your trust in BOGOS app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
BOGOS - Customer Support Team.

2019년 12월 14일

customer service in incompetent. that is the reason I cancelled. They couldn't answer my ingle question, but instead cared more about when my subscription will renew.

Spoiled Lips
미국
앱 사용 기간 16일
답글 Secomapp개 2019년 12월 18일

There might be a little misunderstanding here. We just want to make sure there would be no trouble for your subscription. Specific support has been sent to your email box. Look forward to your response for further assistance. Thanks.