BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

리뷰 (2,339)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
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  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
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2018년 11월 20일

I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.

www.drteals.com.au
오스트레일리아
앱 사용 기간 대략 2시간
2023년 8월 22일

Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !

MelCooking
프랑스
앱 사용 기간 대략 2시간
2019년 10월 30일에 편집됨

I wish I could live ZERO stars; this is the worst app I have ever encountered; they added so much code to my theme and destroyed so much of my custom settings. I tried reaching out to customer service, and they reply every 24hrs like clockwork(for a single reply), so if you are in a bind, don't expect a response until the next day, by that time, you just lost a bunch of sales. If you are reading this and thinking about getting this app DONT if you already did and you are looking for help removing all their destructive code, email me > fuzz@wearefuzz.com > UPDATE: There should be a way to reply to their reply They did next to nothing to fix the issues. DONT USE THIS APP. Also, NOTE the "sparklingvision" review was posted the very next day I posted my one-star review. It's clearly a fake review, be less obvious.

Origami Rack
미국
앱 사용 기간 2일
답글 Secomapp개 2019년 10월 26일

We are sorry for all inconvenience you have had with our app.
We actually have tried our best to fix the issues we’ve been informed as soon as possible. Sorry that the support has not come in time you decided to remove the access and app.
Sorry again, we have proceeded the refund and replied to you already.

2023년 8월 3일

Great support from Mina and Alex. They answered us quickly and customized the app according to our design. The app seems to work very well. I can only recommend it.

AmePure.no
노르웨이
앱 사용 기간 대략 2시간
답글 Secomapp개 2023년 8월 14일

Greetings AmePure.no,

We at BOGOS appreciate the positive energy you are sending our way:D
Mina and Alex are pleased to hear that you are satisfied with their help!
In order to enhance our service, our personnel will continue to strive for greater quality!

If you need help, please get in touch with us by Livechat or email at support@secomapp.com.

We are overjoyed to have you here!
Hannah
BOGOS - Customer Service Team

2021년 6월 18일에 편집됨

Just delete this app, useless. It will make your cart page very very slow. Even reduce the sales. After their coding team "Optimized" the speed of our cart page. All the products variant drop down does not work anymore. And I do not know what their coding guy did. The facebook pixel does not even work anymore. All my facebook ads saying there is no event been verified. All the tracking are also effected. We are spending thousands dollars on fb everyday. They literally caused us thousand dollars lost since yesterday they installed the code. Do not use this app unless you want to lose money. I have tried to contact their support many times. They have never get back to me.

Ezreal Armwrestling Club
캐나다
앱 사용 기간 2일
답글 Secomapp개 2021년 6월 18일

***UPDATE June 21, 2021
Hi Admin,
Our developer team has just sent you an email regarding the issue. Could you please help check and let me know your thought?
-----------
***UPDATE June 18, 2021
Hi Admin,

Our technical team has fixed the issue and reply to you via email and livechat system. Could you please check it?
-----------
Hi Admin,

Sorry for your unhappy experience with our app. Our team has just got back to work and investigating the issue for you. We will update you as soon as we find it out!

2017년 1월 24일

DOES NOT WORK! App would freeze up whenever we tried to edit settings and support was promotd but not helpful in resolving this.

Aquatech Imaging Solutions
미국
앱 사용 기간 2일
답글 Secomapp개 2019년 7월 15일

We're sorry your experience with our app was not up to the mark. Because we were on holiday and not there to support you when you reached us(We also have noticed all merchant by our holiday popup inside apps). We are back now and gladly back you up with our best if you could give us a second chance. Please write to us at support@secomapp.com for more free close assistance. Many thanks!

2016년 5월 4일

I certainly did not have the same experience as everyone else. What happened is that one of the developers created a freebie variant for one of my products. Before I had a chance to test the app, the freebie product was NOT hidden from my store, allowing 2 customers to successfully add that product to their cart WITHOUT satisfying any of the conditions for the freebie. After explaining the problem to development, I removed the freebie product and asked them to go over their changes again. And they did - and AGAIN they added a freebie product without later on HIDING that product from the store, AGAIN resulting in customers finding the freebie, and adding it to their cart. A few orders had to be canceled because of this carelessness.

Retro City Sunglasses
미국
앱 사용 기간 2일
답글 Secomapp개 2019년 7월 15일

We are so sorry about this incident. We have upgraded Free Gifts app with a specific feature as an optimal solution to this issue. Please write to us at support@secomapp.com for more free close assistance.

2023년 9월 15일

Launch with caution, 3PL is chaos! I thought this app would help me just automatically add a gift to cart. And it does, nice. BUT, this also means that the app creates a "duplicate Gift-product 100% discount off" in my store. The free item was fully visible in my store collection, 3PL's didn't integrate because they didn't recognize this "new item". So orders were flying out the door without the gift in the package. Maybe I hadn't done my homework, but I'm used to apps being plug-and-play especially in this price category. Two Stars for super quick customer service, didn't resolve my issues though and chat is buggy. 2 days in, I'm deleting the app for good.

Vallerret Photography Gloves US Store
미국
앱 사용 기간 2일
2023년 11월 5일

I can't express how grateful I am for the overwhelming support I received from Mina while setting up my Shopify review app. Mina went above and beyond to ensure that everything was set up properly, and her assistance was nothing short of exceptional. Her patience and expertise made the entire process a breeze, and I couldn't be happier with the results. Mina's dedication and willingness to help truly made the difference. Five stars are simply not enough to reflect the quality of service I received. Thank you, Mina, for your outstanding support!

My Store
미국
앱 사용 기간 대략 1시간
2020년 5월 6일

Was not a great experience. The interface doesn't initially align with store design. Even with support trying to fix fonts and colours, it doesn't look professional on my customer's end. Then removed the app and it got messy. Code left everywhere. App creates free variants alongside normal variants that were left live on the store. Had customers buying 'free' items before I could find them all! Angry customers wanting to know why they couldn't get all their multiple free items they ordered. Never really got to test how well the app functions in-cart. Thankfully I had backed up the store and could revert, but had to manually scour every product to delete all the free variants!

BabiesAfrica.com
남아프리카
앱 사용 기간 1일
답글 Secomapp개 2020년 5월 8일

Sorry for your unhappy experience. As we have checked, the latest conversation between us is from several months ago. Because the team has not heard from you since then, we have not been updated with your situation yet. If you still want to go with us, please drop us an email to support@secomapp.com. We'll help you solve everything with our best.