BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

리뷰 (2,564)

전체 평점
4.9
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2023년 12월 25일

Great app and amazing customer service. I had a wonderful experience with the customer service rep Mina. She took her time to explain the different functions in the app and upon my request, she set up everything for me. I recommend this app!

nursebossstore
필리핀
앱 사용 기간 1일
2023년 5월 25일

communication team is great they are very cooperative. i am just loving how they clear all my confusions.

Havenhubco
미국
앱 사용 기간 1일
답글 Secomapp개 2023년 6월 9일

Hi Havenhubco,

I'm Hannah from BOGOS - Customer Support Team. Thank you so much for leaving us a wonderful review!

Customer satisfaction is always our highest priority and we are also thrilled to know that you enjoy our app. We will try their best to improve our app more user-friendly.

If we could do anything to support your business even more, please feel free to let us know via our live chat or email us at support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

2017년 1월 15일에 편집됨

Buggy as different offers showed at checkout. Customers were able to get the free offer without buying the product. Horrible communication. Offers stopped showing expired but was not. Catalog Gift showed variations on page with would slow page down. Support is sparse at best. Removed Free Gifts and went with another upsell discount app.

Fanfaire
미국
앱 사용 기간 대략 1개월
답글 Secomapp개 2019년 7월 15일

We are sorry for your unhappy experiences with Free Gifts app. Could you please let us know which product that you used to test so that we can help test and give a proper solution to?
Our working time is from 8.30 am-6pm (From Mon- Sat Noon, GMT +7), any email sent within the time will be responded quickly. Please write to us at support@secomapp.com for more free close assistance. Thanks!

2018년 8월 7일

Wonderful app! So many options, Great support

Got Keys
미국
앱 사용 기간 1일
2024년 1월 17일

Fast, 24 hr customer service. No hassle app that accomplished gwp very easily. Great customer service team that answered questions quickly. Mina gets it done! Great product & team!

Diamond Drunk
미국
앱 사용 기간 1일
2014년 11월 22일

This app is perfect for creating BOGO deals. In our case we wanted to use set dollar amounts to entice customers to get the free gifts - works perfectly with Free Gifts! Also I can't say enough about how awesome their support is, in particular John N. was a HUGE help and gave some of the best online support I have ever received!!!

Black Woods Group
미국
앱 사용 기간 1일
2016년 11월 24일

Bad support, dont reply to email properly and won't even help fix the problem. Waste of money

The Deity Store
미국
앱 사용 기간 대략 1개월
답글 Secomapp개 2019년 7월 15일

We are sorry for your unhappy experiences with Support team. And we believe there might have been misunderstanding or missed mails. Because we provide free support everyday (from Mon-Sat Noon) We have sent you a follow-up email. Please search emails from our team email support@secomapp.com. Thanks!

2023년 11월 17일

Very easy to implement. Mina is the BEST!!! So very helpful.

Longevity Texas
미국
앱 사용 기간 1일
2022년 11월 23일

The app is a bit confusing at first glance, but easy to get the hang of. the support team (Robert, Chica and Alex) have been very prompt and helpful in getting things set up and helping with the aesthetics. Thanks so much for your help!

Erozul
미국
앱 사용 기간 1일
답글 Secomapp개 2022년 12월 1일

You have an awesome day, Erozul!

Your wonderful comments are greatly appreciated. We are all thrilled to know that we could help you right away, especially Robert, Chica and Alex. We will undoubtedly work harder to improve our app and our support staff as a result of your invaluable support.

Please feel free to contact us via live chat or by email at support@secomapp.com if you require any additional assistance. Our pleasure in being with you is constant.

Good luck with your future offers!
Hannah
Free Gifts - Customer Support Team

2021년 5월 28일

这个小程序很麻烦, 很复杂 , 自己操作很久没弄成功 , 但是客服Trix 很好 ,很耐心 , 帮助我解决了问题 ,如果没有客服, 我可能就放弃使用这个插件了 0000000000000000000000

JOYSTAR BIKE
미국
앱 사용 기간 28일
답글 Secomapp개 2021년 6월 3일

Dear JOYSTAR BIKE,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.

Best regards,
Rio
Free Gifts - Customer Support Team.