전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2017년 11월 21일에 편집됨

Secomapp's support team are the most helpful and fantastic team! They responded to all our queries promptly and assisted us through all the steps of set up. The best part is we are now using the Free Gift app on both our stores and it works perfectly and is very easy to use! I would highly recommend the Free Gift app to anyone!

The Good Meal Co
오스트레일리아
앱 사용 기간 6년 초과
2024년 4월 16일에 편집됨

David, Brian, Robert, Anne, Mikie and their whole team are spectacular! We have an online tropical fish store and every second counts for us. They are always very quick to respond and involve the whole team to address the issue and get it fixed ASAP. Everyone is very knowledgeable and courteous. They really care! We are very pleased with the app and all of the professional support we receive.

Addendum: Just received additional support from Mia and Brian via the chat function. Such an immediate response and update on the fly! This is extraordinary service and we couldn't be happier. Mia also made some great suggestions which we implemented. Thanks to Mia and Brian and the whole app team for being so responsive and professional!

The iFISH Store
미국
앱 사용 기간 대략 6년
답글 Secomapp개 2022년 2월 12일

Hello there The iFISH Store!

Thank you so much for taking the time to write such an amazing review! Robert is going to be ecstatic to read your wonderful evaluation. If you continue to support us, our team will work even harder to develop new products and services.

We'll always look forward to seeing you! Please contact us at support@secomapp.com at any time via live chat or email. We eagerly await your call!

Best regards.
Carlson
Free Gifts - Customer Support Team.

2017년 5월 16일

The app is brilliant, saves us hours of work and Nicolas is one of the fastest and most helpful guys with installation and tech support I've ever encountered. I'm delighted with Secomapp.

Afinepairofshoes
영국
앱 사용 기간 대략 6년
2023년 11월 22일

This app has by far the best customer service of any that ive tried before.
The developers, Brian specifically, was extremely helpful getting the app(which works perfectly) setup, I had an issue with my theme, not the app, that he resolved. Anne was also very helpful and quick to reply and made sure everything was in order.
Edit: Back to add some more info, I have used this app to do a free gift over xx amount, and it works great, if the cart value gets reduced, and the gift automatically removes itself. It can also do multiple offers at once, where the customer can get a gift for over 50 or a different gift for over 100, or it can be set to give both gifts if they go over 100. It can also give gifts to first time customers, and only show that offer to first time customers.

EBLLashes
미국
앱 사용 기간 대략 21시간
2023년 10월 3일

We absolutely love this app, and it stands head and shoulders above the rest. What sets it apart is its remarkable ability to seamlessly merge two conditions, a feat that no other app we've encountered can match.

Furthermore, the customer support team is exceptional. Their response time is lightning-fast, and they go above and beyond to provide comprehensive answers to all of our questions. We couldn't be happier with our experience!

Image Skincare Australia
오스트레일리아
앱 사용 기간 5개월
2023년 9월 10일에 편집됨

I had some challenges, very probably with the way we had set up our GWP, I have no technical ability and normally I have a team of people that work our website, however this was at the weekend and everyone was out of the the office. I contacted BOGOS through the chat and didn't expect a reply because it said it was closed at the weekend, however David from BOGOS replied and was extremely helpful. He asked me relevant questions to find a solution and when I said I really had no idea on how to implement that solution David did it for me. He then monitored our site for a 24hr period to ensure that the GWP was still working. David contacted me at the end of this and checked in to see if everything was still ok. Thanks David, great 5* service.

Daniel Sandler Makeup
영국
앱 사용 기간 5년 초과
2024년 3월 29일에 편집됨

Great app! Well worth the price. We always like to give our customers something special and this works really well, especially the newest version. Very seamless design and easy to navigate. David was also there to help us and walk us through any and all questions we had. He also set everything up for us and was incredibly responsive. We'll continue to use this app and highly recommend this to anyone looking to give a little something special to their customers. :)

Black Moon Cosmetics
미국
앱 사용 기간 5년 초과
2018년 12월 24일

This is a great app that gets the job done! We especially love their customer service, very quick and attentive.

NuFACE
미국
앱 사용 기간 5년 초과
2016년 11월 29일

Great app and the team are always very happy to help and solve things very quickly, thanks so much!

Shop Dixi
영국
앱 사용 기간 5년 초과
2018년 9월 19일

Secomapp customer service is attentive, knowledgeable and friendly. Quick assistance was provided to us, with thoughtful follow ups sent afterwards.

Glow Recipe
미국
앱 사용 기간 5년 초과