전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2023년 5월 26일

nice app and support, Mina help me fix the problem quickly, very professional, thank you very much !

KissLove Hair
중국
앱 사용 기간 7개월
답글 Secomapp개 2023년 6월 9일

KissLove Hair, have a fantastic day!

Thank you a ton for your fantastic review of our team support! We are so happy to know that you are satisfied with our service and Mina is the happiest of all of us :D. Your lovely words definitely motivate us to work harder to improve our app more user-friendly.

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

So happy to be working with you!
Hannah
BOGOS - Customer Support Team

2023년 7월 21일

The app is super easy and simple to use. I wanted to move the 'free gift' icon location shown under collection page, and Mina had been so attentive and prompt to help. Thanks so much to Harry in Development for being able to arrange everything so quickly :) I'd give 5 stars for the best customer service!

JUNGSAEMMOOL
싱가포르
앱 사용 기간 대략 1개월
답글 Secomapp개 2023년 8월 14일

Have a fantastic day, JUNGSAEMMOOL!

The BOGOS customer service staff is grateful for your kindness and love.
Mina and Harry are very happy about the excellent feedback we've received :D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

I'm delighted we're collaborating!
Hannah
BOGOS - Customer Support Team

2023년 11월 23일

Mina Was brilliant! i received super help from her. Nice app!

Gattinoni
이탈리아
앱 사용 기간 대략 7시간
2023년 5월 18일

Great support! Their team work is really good. Despite of time differences, somebody was always there to chat with me and helped me. They solved the issue I had quickly and explained it to me the way I could understand. Even tho there is some things that I wish I could do with this app (I wanted to change the free gift item title so that it's clear to customers that it's free gift), I am comfortable to keep using this app and very satisfied with their customer service.

maeda-en
미국
앱 사용 기간 13일
답글 Secomapp개 2023년 5월 22일

Dear maeda-en ,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

2023년 10월 7일

Super helpful. Answered all my questions and assisted me in setting up my offer. Wonderful!

KuboandLucy Stationery Co
미국
앱 사용 기간 3개월
2023년 10월 18일

great app, super fast customer service.

Endless Luxe
미국
앱 사용 기간 3개월
2023년 11월 16일

Love this app! We use it for BOGO promotion, and it's easy to set up. 5 stars for the app and customer support!

RIENDO JAPAN
홍콩(중국 특별행정구)
앱 사용 기간 대략 17시간
2023년 5월 16일

Got 1st class customer support and they helped us fix our issues very fast. The app is very easy to use as well. :)

Diversitywear.dk
덴마크
앱 사용 기간 10개월
답글 Secomapp개 2023년 5월 16일

Greetings Diversitywear.dk,

It is always a pleasure to serve you, and our team members are so happy to make you feel satisfied with our service. With your feedback, we can make even more progress on our Free Gifts app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Hannah
Free Gifts - Customer Support Team.

2023년 5월 15일

The app it good - support are very helpful and quick!
Robert and Mikie were helping me fast and made all adjustments I asked for.

But it will be nice to have more options inside the app - like changing size of the pop-up, and add custom description.
In this case I will not interrupt support and will do everything by myself.

Goldbergh
네덜란드
앱 사용 기간 20일
답글 Secomapp개 2023년 5월 16일

Goldbergh, have a wonderful day!

Your compassion and affection are greatly appreciated by the Free Gifts customer support staff.
We are overjoyed to have gotten such positive feedback, and Robert and Mikie are the happiest of us all. Your review is a motivation for us to work harder in order to improve our app.

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm delighted we're working together!
Hannah
Free Gifts - Customer Support Team

2023년 6월 9일

The customer service of this plugin is very patient and very kind. The service of their team is exceptionally good and I am very satisfied. Highly recommend this plugin to everyone!

retro stage-German
미국
앱 사용 기간 12개월
답글 Secomapp개 2023년 7월 2일

Good day to you retro stage-German,

We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

Best wishes!
Hannah
BOGOS - Customer Support Team