전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 6월 18일에 편집됨

Just delete this app, useless. It will make your cart page very very slow. Even reduce the sales. After their coding team "Optimized" the speed of our cart page. All the products variant drop down does not work anymore. And I do not know what their coding guy did. The facebook pixel does not even work anymore. All my facebook ads saying there is no event been verified. All the tracking are also effected. We are spending thousands dollars on fb everyday. They literally caused us thousand dollars lost since yesterday they installed the code. Do not use this app unless you want to lose money. I have tried to contact their support many times. They have never get back to me.

Ezreal Armwrestling Club
캐나다
앱 사용 기간 2일
답글 Secomapp개 2021년 6월 18일

***UPDATE June 21, 2021
Hi Admin,
Our developer team has just sent you an email regarding the issue. Could you please help check and let me know your thought?
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***UPDATE June 18, 2021
Hi Admin,

Our technical team has fixed the issue and reply to you via email and livechat system. Could you please check it?
-----------
Hi Admin,

Sorry for your unhappy experience with our app. Our team has just got back to work and investigating the issue for you. We will update you as soon as we find it out!

2017년 1월 24일

DOES NOT WORK! App would freeze up whenever we tried to edit settings and support was promotd but not helpful in resolving this.

Aquatech Imaging Solutions
미국
앱 사용 기간 2일
답글 Secomapp개 2019년 7월 15일

We're sorry your experience with our app was not up to the mark. Because we were on holiday and not there to support you when you reached us(We also have noticed all merchant by our holiday popup inside apps). We are back now and gladly back you up with our best if you could give us a second chance. Please write to us at support@secomapp.com for more free close assistance. Many thanks!

2016년 5월 4일

I certainly did not have the same experience as everyone else. What happened is that one of the developers created a freebie variant for one of my products. Before I had a chance to test the app, the freebie product was NOT hidden from my store, allowing 2 customers to successfully add that product to their cart WITHOUT satisfying any of the conditions for the freebie. After explaining the problem to development, I removed the freebie product and asked them to go over their changes again. And they did - and AGAIN they added a freebie product without later on HIDING that product from the store, AGAIN resulting in customers finding the freebie, and adding it to their cart. A few orders had to be canceled because of this carelessness.

Retro City Sunglasses
미국
앱 사용 기간 2일
답글 Secomapp개 2019년 7월 15일

We are so sorry about this incident. We have upgraded Free Gifts app with a specific feature as an optimal solution to this issue. Please write to us at support@secomapp.com for more free close assistance.

2018년 2월 3일

What a joke. It doesn't do what it advertises to do.

Stellar Skin Care
미국
앱 사용 기간 1일
답글 Secomapp개 2019년 7월 15일

We are sorry that your experience with our app was not up to the mark. Actually your products exceed our app capability.
The app can only help you create the promotion rules for about 100 products (The number varies based on your specific product's variants)

Anything else that you find not matching with the information on Shopify app store, please let me know at support@secomapp.com to make it all clear for you. Thank you very much!

2018년 10월 29일

DON'T DO IT!! I had to get a support person to update my liquid to get the app working. But during the set up and test process, some of my products ended up being listed for FREE! Luckily someone I knew spotted it and alerted me in time. The extra variants they added for the discounts were overriding the price. So lucky I was able to run around and delete what they'd done before anyone tried to buy something for nothing. Very very stressful experience. Would absolutely not recommend.

Pretty Without Pink
오스트레일리아
앱 사용 기간 대략 23시간
답글 Secomapp개 2019년 7월 15일

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application and make sure that you will not face the listed issue again. Don't hesitate
to get in touch with our team at support@secomapp.com, we will gladly take care of your needs.

2017년 7월 25일

The app page says they offer 14 days free trial, but when I tried to install the app, it said that I will be charged the next day and I have only 1 day free trial.
Not good.

Takeagem
미국
앱 사용 기간 대략 23시간
답글 Secomapp개 2019년 7월 15일

Thanks for your review so I have a chance to make it clear for you.
You are only have full 14 free trial days for the first time you've added the app. Trial days will be kept auto counted down for next time you re-add it (if any).
Please reach us at support@secomapp.com to request a trial renewal on your shop.

2017년 9월 5일에 편집됨

the worst app on shopify, they make you look for thinks that your theme does not have and the one that the theme has when you add coding just mess your shop...NO GOOD.

Now I believe that the five stars review are paid review!

Gsdesing
미국
앱 사용 기간 대략 22시간
답글 Secomapp개 2019년 7월 15일

We're sorry your experience with our app was not up to the mark. It would be better if you let us help you install liquid code. Please leave the work for us to avoid any unexpected troubles and reach us at support@secomapp.com to grant us the access to your store. Thanks!

2016년 11월 22일에 편집됨

Installation resulted in an over-write of our system configured base currency (Euro), which displayed prices to our EU customers in US Dollars for over 4 hours. Highly unprofessional.

Barhealy
아일랜드
앱 사용 기간 대략 10시간
답글 Secomapp개 2019년 7월 15일

We are sorry for your unhappy experiences with Free Gifts app. This issue has been totally handled by now. If you still find it in any case, feel free to reach us at support@secomapp.com

2021년 1월 18일

Horrible experience. They completely messed up my cart and when i add products to the cart, it doesn't update. Reached out to support and they said they backed up my theme, but they backed up my theme incorrectly. All the changes made were also in my "backup" theme. I had to manually revert all of the code they made and guess what, it all started to work again. I spent 3 hours trying to fix all of this and all customer support said during this time was that it wasn't their fault. Well I just fixed it by reverting all their code, so yes, it was their fault.

Stickie Tech
미국
앱 사용 기간 대략 5시간
답글 Secomapp개 2021년 1월 18일

Hi there,

I'm sorry for the unhappy experience you are having. We've been trying to connect you via the ticket number 90925. Could you please check it and let us know your thoughts? Thank you so much!

2022년 9월 8일

the app does not work. the UI is messy and confusing. It looks like Windows 95. The installation requires developer to access the theme to make it work. But they cannot access the theme so it does not work. Just bad product.

Kobe Footwear
미국
앱 사용 기간 대략 1시간
답글 Secomapp개 2022년 9월 8일

***Update Sep 13, 2022
Hi Kobe Footwear,

It's a pity that we still get your response on ticket #126789. Could you help me check your mailbox and let me know your thought?
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Hi Kobe Footwear,

We sincerely apologize for the inconvenience and unhappy experience. I have sent you an email for further support with ticket ID: #126789
Could you please check it and let me know your thought?