전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2023년 11월 16일

Great customer service!

Hey Zoe
미국
앱 사용 기간 대략 5시간
2023년 10월 26일

継続的に開発が行われており、動作や機能に信頼感があります。カスタマーサポートも手厚いです。

何かを買ったら、これをプレゼント、という機能が必要な場合はぜひ使ってみてください。

Perfumerie Sukiya Online Store 【スキヤオンラインストア】
일본
앱 사용 기간 거의 3년
2023년 12월 13일

Buena app y servicio

ElChinoSevillano
미국
앱 사용 기간 대략 6시간
2023년 6월 29일

The app is really great at first glance and has a variety of uses. For minor adjustments, the support was immediately available and could answer every question 100%. A really great app.

hofmax.de
독일
앱 사용 기간 대략 12시간
답글 Secomapp개 2023년 7월 2일

Good day hofmax.de,

You made our day with your trust in BOGOS app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
BOGOS - Customer Support Team.

2023년 6월 23일

Installed this app 7 hours ago. Have been in touch with the support ever since. I am facing three different issues. I have been assured that the issues are solved, but they simply are not. So I reached out to them again. They again assured me its fixed. But they are not. Struggling with this back and forth now for several hours. From an app that charges 50 euros per month i expect that it works straight away.

William Walker
독일
앱 사용 기간 대략 7시간
답글 Secomapp개 2023년 6월 24일

We apologize for not meeting your expectation during our session yesterday, William Walker.

The request took us multiple attempts to complete as there was an issue with the Cart message not being rendered in sync with the script of your Cart drawer. Thanks to your kind cooperation in pointing out the problem, we were able to catch the bug and resolve it soon after. We have also included more information and details in our support email #138713 for your convenience. Could you help us check your mailbox?

We really look forward to your response!

Richard
BOGOS - Customer Success Manager

2023년 7월 22일

Customer service is the best of all the applications I've tested. They listen and are very responsive.

Dolcesolezza
프랑스
앱 사용 기간 5일
답글 Secomapp개 2023년 8월 14일

Thank you very much, Dolcesolezza!

We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
BOGOS - Customer Support Team

2023년 5월 25일

communication team is great they are very cooperative. i am just loving how they clear all my confusions.

Havenhubco
미국
앱 사용 기간 1일
답글 Secomapp개 2023년 6월 9일

Hi Havenhubco,

I'm Hannah from BOGOS - Customer Support Team. Thank you so much for leaving us a wonderful review!

Customer satisfaction is always our highest priority and we are also thrilled to know that you enjoy our app. We will try their best to improve our app more user-friendly.

If we could do anything to support your business even more, please feel free to let us know via our live chat or email us at support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

2023년 8월 3일

Great support from Mina and Alex. They answered us quickly and customized the app according to our design. The app seems to work very well. I can only recommend it.

AmePure.no
노르웨이
앱 사용 기간 대략 2시간
답글 Secomapp개 2023년 8월 14일

Greetings AmePure.no,

We at BOGOS appreciate the positive energy you are sending our way:D
Mina and Alex are pleased to hear that you are satisfied with their help!
In order to enhance our service, our personnel will continue to strive for greater quality!

If you need help, please get in touch with us by Livechat or email at support@secomapp.com.

We are overjoyed to have you here!
Hannah
BOGOS - Customer Service Team

2023년 6월 10일

Super reactive customer support, Anne and Daniel were an absolute pleasure to work with, they answered our questions in no time, and made the setup process incredibly smooth.

Pippadu
헝가리
앱 사용 기간 대략 2시간
답글 Secomapp개 2023년 7월 2일

Hi Pippadu,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Anne and Daniel would be the happiest when reading your awesome words. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS- Customer Support Team.

2023년 8월 26일

Customer support couldn't be more helpful. Did most of the work for me. I would recommend this to everyone.

Chemodex Ltd
영국
앱 사용 기간 34분