전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 8월 30일에 편집됨

Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.

Ginsonline
벨기에
앱 사용 기간 4년 초과
답글 Secomapp개 2021년 3월 29일

***UPDATE Apr 12, 2021
Hi Ginsonline Team,
We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought?

-------------
Hi Ginsonline,
I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought?
Thank you so much!
Robert
Free Gifts – Customer Support Team

2018년 7월 13일

Best customer experience ever. They were very helpful!

Rocky Mountain Barber Company
캐나다
앱 사용 기간 4년 초과
2017년 2월 27일에 편집됨

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Evesgarden
미국
앱 사용 기간 4년 초과
2018년 9월 28일에 편집됨

A perfect app to make gifts to customers in order to retain them. Assistance is really fast and available to solve requests and open tickets.

I really recommend this app!

Be Perfect Store
이탈리아
앱 사용 기간 4년 초과
2023년 5월 26일에 편집됨

The support team has been very helpful and quick in resolving errors. So far we haven't had any bugs with the new version.
Hoping that they offer the bundle feature again :)

HairMNL
필리핀
앱 사용 기간 4년 초과
2018년 11월 26일

App worked perfectly, and Nicolas went out of his way to ensure that we were up and running before our busiest weekend of the year.

Fatboy USA
미국
앱 사용 기간 4년 초과
2018년 5월 20일

Great app and really terrific and timely support from their team, especially Louis. Couldn't be happier with them.

Inavantetest
미국
앱 사용 기간 4년 초과
2019년 12월 26일

This app is great and what is even better is the support that they offer! Their support team is top notch!

Mark Bell Sling Shot®
미국
앱 사용 기간 4년 초과
2021년 12월 23일에 편집됨

Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.

Robinsons Singapore
싱가포르
앱 사용 기간 4년 초과
답글 Secomapp개 2021년 9월 7일

Hi Robinsons Singapore,

Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.

2023년 3월 24일

This app is working really well for our store. Support is really fast to reply, David and Brian fixed our issue in no time.

The Detox Market
미국
앱 사용 기간 대략 4년
답글 Secomapp개 2023년 4월 7일

Greetings to you The Detox Market,

Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially David and Brian in our Support team.

Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!

The very best,
Hannah
BOGOS - Customer Support Team