전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2017년 10월 30일

The app is the only one that allows you to have full control on the display of the free gifts on product pages and seamlessly add to basket dependent on whatever conditions of purchase you set. Support and modification since to tweak the app has been quick, professional and successful. Recommend!

Londonluggagetest
영국
앱 사용 기간 거의 3년
2022년 12월 29일

The app & its customer care are super amazing . would like to thank Anne for the quick help & the resolution .
good going
also would like to know other features or services

T T Bazaar
인도
앱 사용 기간 거의 3년
답글 Secomapp개 2023년 1월 6일

Thank you very much, T T Bazaar!

We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
Free Gifts - Customer Service Team

2023년 4월 5일

Thank you for the exceptional service and support. I really appreciated the speed at which you helped with reviewing our new theme to meet our timeline.

Thank you

EnduroShield Australia
오스트레일리아
앱 사용 기간 거의 3년
답글 Secomapp개 2023년 4월 7일

Greetings EnduroShield Australia,

It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Hannah
BOGOS - Customer Support Team.

2021년 5월 27일

Great support from Trix and Brian. They helped us set up the app across multiple stores, and the responses are lightning-fast.

KazeOrigins Austria
홍콩(중국 특별행정구)
앱 사용 기간 거의 3년
답글 Secomapp개 2021년 6월 3일

Good day to you KazeOrigins Austria,

It's so great to hear that we can be with you in multiple stores! Your awesome feedback would surely excite Brian and Trix. Our team are all happy to support and accompany you in your business.

If you need further assistance, please contact us via our livechat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!

Best regards,
Trix
Free Gifts - Customer Support Team.

2021년 7월 8일

This app has a good amount of flexibility allowing various ways to setup gifts. The best part is the customer service and assistance setting up what you’re trying to do. I ran into a couple technical issues with coding between other apps and they were super helpful and fast at fixing it! And it wasn’t even their app causing the issue! Great app.

Kalumi
미국
앱 사용 기간 거의 3년
답글 Secomapp개 2021년 7월 9일

Hi Kalumi,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Martin
Free Gifts - Customer Support Team.

2015년 7월 8일

Good app and good service. Does what it's supposed to do.

Primitiveskate
미국
앱 사용 기간 거의 3년
2021년 4월 30일

Immaculate support! Solved multiple issues I had so quickly. App is quite detailed whilst still being easy to use, giving so many options when choosing different offers. Works perfectly for our business.

Issada Cosmetics
오스트레일리아
앱 사용 기간 거의 3년
답글 Secomapp개 2021년 5월 3일

Good day to you Issada Cosmetics,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Trix
Free Gifts - Customer Support Team.

2020년 11월 23일

Very usefull, high convertion, and simple to use app. Fast and kind customer service that answered even in the weekend!

Vini e Distillati Angelo Delea SA
스위스
앱 사용 기간 거의 3년
2023년 4월 24일에 편집됨

As a marketer, this app is quite useful for running promotional campaigns. I've just recently switched to the latest version, which appears an improvement. The support team are always very helpful.

Technique Tools
오스트레일리아
앱 사용 기간 거의 3년
답글 Secomapp개 2022년 7월 3일

Hello, Technique Tools.

Thank you so much for your thoughtful response! We will undoubtedly continue to strive to improve the features and experiences of our loyal customers in order to achieve perfect customer support, and we will rely on your helpful reviews to do so.

If you require additional assistance, please contact us via live chat or email at support@secomapp.com. We are always willing to assist. Our number one priority is to give you the best service possible!

Best wishes,
Bert
Free Gifts - Customer Support Team

2021년 9월 24일에 편집됨

Needed some quick help to resolve an on-the-spot customer issue and Trix was super quick on the live chat and helped me get the issue sorted out! Excellent customer service when I needed it. As a platform it would be much easier if there was an option to tick a collection that is specifically excluded from an offer, rather than having to tick all the collections that you want included, as it is much easier to exclude a handful than include over 150 in our case! Edited to add: my above feedback was taken onboard super quickly and actioned less than 24 hours later! Very impressive service.

Koko Black Chocolate
오스트레일리아
앱 사용 기간 거의 3년
답글 Secomapp개 2021년 9월 25일

Good day to you Koko Black Chocolate,

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app features and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.