전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 11월 26일

Amazing support, had an issue with the set up of an offer and the developers where extremely fast to respond and provide a fix.
Would highly recommend this app, very robust and the features are very good,

Skull Crusher Coffee
영국
앱 사용 기간 대략 2년
답글 Secomapp개 2021년 11월 26일

Good day Skull Crusher Coffee,

This is Free Gifts - Customer Support Team. Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers.

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always ready to serve!

Best regards,
Trix
Free Gifts - Customer Support Team.

2021년 9월 29일

The best free gifts app from Shopify. Excellent support, easy to use and it doesn't use coupons to make the gifts, so customers can apply the discount of their affiliate.

MAX PROTEIN®
스페인
앱 사용 기간 대략 2년
답글 Secomapp개 2021년 9월 29일

Good day MAX PROTEIN®,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

2021년 7월 16일

This app is EXACTLY we were looking for. It doesn't use discount codes to make the gifts, we can make too much different types of promos and we can select what products we can give for free, which quantity of them, with which conditions, etc. We installed it in some of our shops and we are working with it without any problem. Very nice job!

BIG®
스페인
앱 사용 기간 대략 2년
답글 Secomapp개 2021년 7월 20일

Hi BIG®,

You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support.

Should you have any further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Mitchell
Free Gifts - Customer Support Team.

2021년 9월 7일

The Support is really helpful and nice, you can ask for help at any time and they will make it resolved for you.

Sanfe
인도
앱 사용 기간 대략 2년
답글 Secomapp개 2021년 9월 7일

Good day to you Sanfe,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

2021년 12월 23일

I used this app to offer "spend X and get Y free" automatically, which is not a feature of Shopify. The customer service from Daisy and Henry was 100%. Blown away by the time and effort they put into getting everything set up for me, even down to colour customisation. App does what it says it will do, is clean, efficient and professional!

BodFood Australia
오스트레일리아
앱 사용 기간 대략 2년
답글 Secomapp개 2022년 1월 12일

Good day to you BodFood Australia,

Thank you very much for your wonderful review! Daisy and Henry would be overjoyed to read your fantastic review! Your valuable input inspires us, especially our development team, to keep improving the app on a daily basis!

If you want more assistance, we are always available through live chat or at support@secomapp.com. Your complete happiness is always our top concern!

Best regards,
Michael
Free Gifts - Customer Support Team.

2018년 11월 22일에 편집됨

Easily the best support I've ever experienced from a company. They helped get everything just as we wanted. Would definitely recommend.

John Taylor Watches
오스트레일리아
앱 사용 기간 대략 2년
2022년 10월 26일

Their customer service is amazing. Not only have they answered questions after hours but they've quickly implemented fixes in order to make the promotions I want to run work.

Stryke Club
미국
앱 사용 기간 대략 2년
답글 Secomapp개 2022년 10월 30일

Good day to you Stryke Club,

Thank you so much for leaving us so awesome review! Your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Hannah
Free Gifts - Customer Support Team.

2021년 4월 15일

The customer service is amazing and really responsive, yet to use the app though. Fingers crossed! Thank you.

Bagallery
파키스탄
앱 사용 기간 대략 2년
답글 Secomapp개 2021년 4월 15일

Hi Bagallery,

You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support.

Should you have any further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Trix
Free Gifts - Customer Support Team.

2024년 2월 2일에 편집됨

Very supportive team and very responsive in what we are trying to achieve. I highly recommend this app!

Sabon Singapore
싱가포르
앱 사용 기간 대략 2년
답글 Secomapp개 2021년 12월 7일

Hi Sabon Singapore,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

2016년 3월 23일

I love using this app for promotions on our website. It really helps cut down on the customer service questions and issues that we've had in the past before using the app. Easy to use and support responds in a timely manner if you need them. I would definitely recommend.

Rms Beauty
미국
앱 사용 기간 대략 2년