BOGOS.io Free Gift Buy X Get Y
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We use this app to run more complex gift-with-purchase promotions and it's been a great tool! It's easy to navigate for simple promotions that we want to run, but it can get more confusing when there's more complexity to the promotions.. Although it can get confusing at times, I give this app 5 stars because of the excellent customer support! They are always quick to respond to my questions (even though we have a 14 hour time difference!), help me set up promotions, and help us customize pop-ups to fit our brand + styling. I've recently been working with David and he has been very helpful in solving our problems and walking me through everything so I understand clearly...and I ask a LOT of questions. My advice - reach out for help if you get stuck or if you don't like how something looks!! They're so helpful and supportive - it's been a great experience so far!
"Good day to you Barefaced!
Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Hannah
Free Gifts - Customer Support Team.
Really good app and the support is amazing. Highly recommended, will increase your conversion rate.
This app has performed better than we could have ever imagined. Robert was SO helpful & responsive, & really went above & beyond to ensure we were perfectly set up for our Black Friday sale. We offered two tiers of gifts on our website. So happy to have this app now part of our website.
Thanks for leaving such a wonderful review! We're happy to acknowledge that Free Gifts app now becomes a part of your website. Robert would be excited to know that you enjoyed his service.
Excellent customer support. App requires editing liquid code but the Secomapp team performed the install safely and quickly, then helped me create, customise and test my first offer via live chat all done within 30 min.
Good day to you, SMAI!
We can't express how grateful we are to have the opportunity to support your company! Our entire team is ecstatic to read your fantastic review. With your invaluable support, we will make every effort to provide better features and services.
You are always a source of pride and joy for us! Please contact us at any time via live chat or email at support@secomapp.com, as we are always happy to hear from you!
Best wishes,
Lily
Free Gifts - Customer Support Team.
Really an amazing app with stellar support. The chat feature is almost instant and I've had problems fixed almost instantly
Dear The Furry Nomad,
We can’t express how excited our team were when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services everyday.
Please feel free to reach out to us anytime via live chat and email support@secomapp.com. It's always our pride to accompany you!
All the best,
Hannah
Free Gifts - Customer Support Team.
App functions exactly as described and the developer were very helpful for any issues we had.
Great customer service at 7.35pm on a Friday, instant responses and help!
David and Louis responded to my messages and emails really fast and helped me resolve an issue I was experiencing. Great App and team!
A good day to you, Woodstone!
Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients.
If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our top priority is to provide you with the best service possible!
Best wishes!
David
Free Gifts - Customer Support Team
We love this app so much, it is so user friendly & functional! The support of their team, especially Robert is incredible :) Could not recommend this app more!
Hi YCL Jewels International,
This is Trix from Free Gifts - Customer Support Team. Thank you for letting Free Gifts app accompany you in your business. Robert will be happy to know that he was able to support you and make you satisfied.
You support motivates us to work harder to develop new features for Free Gifts.
If you have any questions, please contact us via our livechat or email us at support@secomapp.com. We are always ready to support our customers!
Best regards,
Trix
Free Gifts - Customer Support Team.
Great app!
Great support!
Would recommend it!