전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2019년 9월 28일

This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.

Amazing-Solutions.com
미국
앱 사용 기간 2년 초과
2021년 8월 13일

I used this app to help me do apply free gifts function to our website and also request other assistance regarding some issues I faced. And they responded very fast and well handled the issue with kindness and patience. I highly recommend this app!

Nano Singapore Shop
싱가포르
앱 사용 기간 2년 초과
답글 Secomapp개 2021년 8월 15일

Dear Nano Singapore Shop,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

2022년 4월 29일에 편집됨

Great app and the customer support team is just phenomenal! David and Brian respond back to me within seconds almost every time and have performed the whole setup for me. Truly a great team.

Smile You're Good
미국
앱 사용 기간 28일
답글 Secomapp개 2022년 5월 3일

Smile You're Good, have a wonderful day!

Your compassion and affection are greatly appreciated by the Free Gifts customer support staff.
We are overjoyed to have gotten such a positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm delighted we're working together!
Anne
Free Gifts - Customer Support Team

2021년 4월 16일

I used this app, and customer service is very good! They help us customize functions, and always answer my question via email or chat.

Knours.
미국
앱 사용 기간 2년 초과
답글 Secomapp개 2021년 4월 19일

Good day to you Knours,

We are so thankful to have such a lovely customer like you with us. Your trust and your wonderful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app.

In case you need our support, please feel free to contact us via live chat or email us at support@secomapp.com!

Best regards,
Trix
Free Gifts - Customer Support Team.

2019년 8월 27일에 편집됨

We had an issue for the app and contacted the support as our offer did not shown on the cart correctly. Brian, from the support team is very helpful to setup the correct offer for us very quickly. Only thing is we still could not figure out how we can do another offer next time.... .

b.glen Europe
프랑스
앱 사용 기간 2년 초과
2021년 11월 19일

The customer service and technical support is the best without a doubt, and the app is very useful. Robert has solved all the problems very quickly and has helped us in everything.

Eight & Bob
스페인
앱 사용 기간 28일
답글 Secomapp개 2021년 11월 19일

Dear Eight & Bob,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

2021년 9월 7일에 편집됨

This app was able to create the kind of offer I was looking to do and Support was very quick and helpful in helping me implement it! Thank you.

Gruff Pup
미국
앱 사용 기간 2년 초과
답글 Secomapp개 2019년 7월 15일

We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app. Our team of experts will gladly take care of your needs if you choose to use our app again. Thank you :)

2022년 3월 16일

App works very well and is easy to set up. I had a few things that needed sorting and the customer support team was very quick and helpful in getting these sorted

Geckota
영국
앱 사용 기간 28일
답글 Secomapp개 2022년 3월 18일

Dear Geckota,

Thank you so much for all of the kinds words you have toward our Free Gifts app. With your support, we could away be pushing our limits with our services :D

If you ever need to reach us, just hit the Live chat button or send us an email via support@secomapp.com!

Kind regards,
Mo
Customer Support Team - Free Gifts

2020년 1월 2일

Been looking high and low for a free gift app. Probably downloaded most of them and this one is the best! Support is super efficient too. A BIG thank you to Peter Nguyen for the fast response and helping out with my store. Much appreciated!

homehackplus
싱가포르
앱 사용 기간 2년 초과
2020년 10월 28일

We use this app quite often to have free items added to the cart automatically and have rarely had any issues with it. If we do, support is quick to jump in to help or fix anything that arises!

NassifMD Dermaceuticals™
미국
앱 사용 기간 2년 초과