BOGOS.io Free Gift Buy X Get Y
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Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.
Hi Robinsons Singapore,
Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Martin
Free Gifts - Customer Support Team.
Excellent support team who are very responsive to questions and happy to customise where possible to suit your needs.
Good day Vida Glow Australia & New Zealand,
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team.
This app is solid! Of all the dozens of apps we've worked with and tried out, the BOGOS app has the most legitimate, helpful, responsive, and thorough customer support I've experienced. They work hard to fix crazy things and put out fires quickly. I really appreciate it!!!
This app is working really well for our store. Support is really fast to reply, David and Brian fixed our issue in no time.
Greetings to you The Detox Market,
Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially David and Brian in our Support team.
Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!
The very best,
Hannah
BOGOS - Customer Support Team
The team is always so quick to answer! Some apps take hours or days ! They are always so eager to help and check my work!
Love this app. Great support that is communicative and helpful. Thank you!
This app enables me to automatically add free accessories that comes with my products. It is very reliable and the customer support is awesome.
Amazing customer service. Not only is this app very functional and does exactly what I need it to do, the customer service really impressed me. I did not expect to hear back on Thanksgiving Day for help on my Black Friday deal that wasn't working. But I initiated chat anyways just in case. And I heard back. Daniel helped me fix everything about the offers without hesitation and they're working perfectly now. Highly recommend this app!
Good day to you p1supps!
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Sam
Free Gifts - Customer Support Team.
We've been using this app for years without any issues! Today we had a small hiccup during our Mother's Day promotion, but the developer team at Secomapp fixed it within the hour (outside of their regular business hours!) so that we wouldn't have any delay in our user experience. Truly the best customer service. Fast, reliable, and always friendly. #miracleworkers saving my Monday. Thank you!!
Hi Au Naturale Cosmetics,
We are ecstatic and grateful for your compliments on our services! That note will surely aid us in our efforts to provide outstanding customer service!
Please contact us via LiveChat or email at support@secomapp.com if you have any questions.
Best regards,
Daniel
Free Gifts - Customer Support Team
very nice & useful apps with very fast responsive support team. support team settle my issues promptly.
DECORTÉ Malaysia, good day to you!
You made our day by placing your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic to have been able to assist and delight you!
Please contact us at support@secomapp.com if you have any more questions or issues. We'll be there for you anytime you need us!
All the best,
Kenny
Free Gifts - Customer Support Team.