BOGOS: Free Gift Bundle Upsell
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Customer service from Mina is exceptional
The app does have a bit of limitations and would be great if the development team look at the feedback on how to improve.
チャット機能は助かる
Anne is the best, great support. Helped me a lot. Very Fast. Only problem is that pricing is a bit too much.
The app is super helpful with some really powerful features — especially 2-3 that actually make a difference. The best part is their customer support — it’s outstanding! They respond quickly and solve any issue without delay.
However, I’m cutting one star for the pricing. For stores doing 400–500 sales/month, especially in India, the charges feel a bit on the higher side. It’s more aligned with US-level pricing.
Overall, a great app if you’re doing decent sales and looking for solid support and features.
does as it said on the box, and very fast and friendly helpdesk
I love the BOGO app! It does exactly what we need and offers great flexibility in configuring bundle options. It really helps us create fun and exciting promotions for our customers on our store.
Daniel on the Support team has been an amazing help during this Black Friday/Cyber Monday season. We have multiple gifts and offers running simultaneously and he has been instrumental in helping me troubleshoot offer issues and setup. The team is incredibly quick to respond in general and offers clear communication.
The app itself is good. There are a few things I wish were different: 1) the creation of a duplicate gift sku that is created by the app once an offer is activated. This creates a bit of double work when setting up and testing the promo rules. Additionally it creates a weird blank spot at the bottom of the collection page for each gift you create. Not super ideal.
The chat support is really helpful - I needed help with setting up an offer as I wasn't sure what the best template option was, and the team quickly resolved this and got it live in my store. - I like the features of this app so far and am excited to do more with it.
The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian! The only thing missing is the ability for a customer to deselect automatically added gifts at cart level.
Was looking for an app that would allow us to do free gifts with purchase and have it automatically add to cart. On the plus side it also has the bundles feature. Mostly easy to use. Whenever we've had questions they are super quick to help and fix anything. The only thing we didn't love about this app was there was how the pop up functioned for us, didn't have quite the customization we would have liked, but overall very easy to work with app. Works on POS too which is a huge plus.