BOGOS.io Free Gift Buy X Get Y

Needed some quick help to resolve an on-the-spot customer issue and Trix was super quick on the live chat and helped me get the issue sorted out! Excellent customer service when I needed it. As a platform it would be much easier if there was an option to tick a collection that is specifically excluded from an offer, rather than having to tick all the collections that you want included, as it is much easier to exclude a handful than include over 150 in our case! Edited to add: my above feedback was taken onboard super quickly and actioned less than 24 hours later! Very impressive service.

I used this app to create a spend XX$ > get a free product promo. It was simple and worked well, but my site is connected to an instore POS that provides inventory data and that created a conflict with the app, telling customers we were out of stock of the free gift. Anne helped me sort it out very quickly, and reset the app so it won't happen in future promotions. Really impressed with service.

This app has been really helpful in offering samples at checkout to our customers, thus improving customer experience and conversion. The team are always super helpful and quick with any questions and queries that pop up.

This app is simple and easy to use. This works well for BOGOs and free items. Set up is user friendly.

Great app! Had some issues when starting but the customer service team resolved all my issues with getting our setup correctly working on our website.

AMAZING SERVICE - AMAZING APP!
Don't even bother with "other one". It doesn't even compare to this one! I know, I tried both.

What I love about this app: Super easy to use, amazing customer service, a few custom promos preset for me to start using right away once code was installed, nice pop up for the choose your gift. Decreased abandoned cart rate immediately.

What I don't love: I would have loved to use it right out of the box. But, really it wasn't that big a deal. Having them set it up was great - no hassle and super quick service. Plus it's a big perk of a few custom promos with my products set up to either edit or start using right away. In the end, I spent less time on set up with this one over the the other.

I downloaded two different Free Gift apps. This one and another. To be honest, I started right away with the other one as this one had a bunch of code, and I was a bit intimidated by all the steps, so I thought I'd try the other first as it appeared to work right away - no code necessary. HOWEVER it was a bit lacking on options and wasn't impressed with the look. So, decided to give this one a try. I opted to have them install the code - to be safe. I emailed my request at around 10:30pm EST and by the morning I had an email that it was installed. That AND they set up a few promos for me! Which was amazing as I now had a few templates. I was not expecting that. Talk about going above and beyond! Truly impressed. Cost wise...this one is a bit higher than the other. However the look and feel is far superior, as well as there is a bit more I can do with this one over the other. After testing both, I'm getting a better checkout rate with Secomapp than "the other one" . Great job and special thanks to Brian Lee for the set up and great communication!

Used the app to create a buy one get one free offer. When I had a small glitch the support team (especially Trix) were very quick to resolve the issue.

David and Lily both were extremely helpful in getting ourFree Gift offers on cart up and running after experiencing several technical issues. Appreciate the quick response and resolution!

The customer service exhibits friendliness and responsiveness, and the application is user-friendly.

The support team is always there to help and quick to respond. The chat feature is the best one I have worked with!