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It`s a very powerful app and does an excellent job providing free gifts to my customers and boost sales. I do not have much data yet to share, though, but the start looks very promising. However, it is a challenge to install it, especially if you are not a tech guy or don't have much time.
But Peter from secomapp tech support is a simply incredible, very helpful, kind, and friendly guy. He installed the app very quickly and help me with some modifications. Awesome job!
I like the app and the flexibility it provides with regards of gift combinations and presentations in the product and cart pages. The support team is outstanding and always there if you need them.
Good day to you Almah Skincare,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
Quick Support, very helpful and have the problem solved quickly.
Works great, have been using their app for over a year. Their support team is great! It's a conversion booster
Good day to you Waggy Pup,
We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
I have used the app in the last email campaign (BOGO) and achieved some great results, which is a ca. 27% increase in sales. The app offers many features, and I will test them more in the future. However, I had some issues with installation, and I could not do it by myself, but Peter, from their support, gave me a hand and did a really excellent job. He was very friendly and showed me how the app works! Thanks, man!
Great support! Was able to fix the issues stated. Very patient customer service as well. I recommend this app to the ones always giving freebies :)
Good day to you, Ausnew Home Care!
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
This app and team behind the app are amazing! The functionality I wanted was available in the previous version of the app, so after I mentioned the request they went in and built it out for me within the week! I now use this app to give away free gifts for both standard purchases and a special gift for people who sign up for a subscription through our third party subscription service. It's super simple and easy to use. I would highly recommend!
Hi BuzzFit,
Thanks million to you for your trust and patience to us! We believe that your suggestion to bring back a feature in our app is gold and other customers can also find it easier to make our app work with subscription products.
Should you need our support, please feel free to drop us a message on live chat or email support@secomapp.com. We are always willing to give you a hand!
Cheers,
Robert
Free Gifts - Customer Support Team.
The support is super fast and super-efficient. This is my 2nd time installing this app. I couldn't find any other free gift app that can match this app's features.
Dear Online Innersejuk Store,
Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Trix
Free Gifts - Customer Support Team.
Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !
Easy to use. Kind support. Quick response.
I had problem to set what I wanted, but could easily solve problem by customer support in a day.
Good day to you Puremer Japan,
Our entire team really appreciate you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers.
If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!
All the best!
Hannah
BOGOS - Customer Support Team