Omtaler (1 870)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
27. november 2020

Really impressed with the support. They are quick and fast and accomodating. The app interface could be improved to be more clean looking and clear, but other than that I recommend this app.

DEEP END
USA
Rundt 1 måned bruker appen
Secomapp svarte 3. desember 2020

Thank you so much for your review! Our Support team will definitely be happy to read what you wrote.

26. september 2022

Perfect support! Helped with every question possible!!!! Iam really convinced by the customer support!

AHO.BIO GmbH
Tyskland
Rundt 1 måned bruker appen
Secomapp svarte 28. september 2022

Good day AHO.BIO GmbH,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

1. desember 2021

Using the app for several websites. Great support, even outside working hours. Thank you for your help.

Affordable Meds
USA
Rundt 1 måned bruker appen
Secomapp svarte 7. desember 2021

Good day to you Affordable Meds,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us, especially our developer team to keep on improving the app every day!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Anne
Free Gifts - Customer Support Team.

25. mai 2023

communication team is great they are very cooperative. i am just loving how they clear all my confusions.

Havenhubco
USA
1 dag bruker appen
Secomapp svarte 9. juni 2023

Hi Havenhubco,

I'm Hannah from BOGOS - Customer Support Team. Thank you so much for leaving us a wonderful review!

Customer satisfaction is always our highest priority and we are also thrilled to know that you enjoy our app. We will try their best to improve our app more user-friendly.

If we could do anything to support your business even more, please feel free to let us know via our live chat or email us at support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

27. september 2022

Shout out to David, Louis, and Anne for their quick response! The team is super fast and helpful and the APP itself does exactly what it should without problems! I've installed multiple different FREE Gifts BOGO APP and they all have some kind of issues (slow APP response, bug, slowing down my home page dramatically). This one does the job well and the interface to use the APP is also very simple and straightforward! I would 100% recommend :D

Petwiz.co
Canada
Rundt 1 måned bruker appen
Secomapp svarte 28. september 2022

Greetings Petwiz.co,

It is always a pleasure to serve you, and our team, particularly David, Louis and Anne, are delighted to have you on board. With your help, we can make even more progress on our Free Gifts app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Hannah
Free Gifts - Customer Support Team.

10. november 2022

Thank you!! Thank you!! I sincerely appreciated Brian and David's time in assisting with our BOGO app set-up. David answered my inquiries very timely and eased my concerns on this being our first time using this app. His patience when I was testing it was also greatly appreciated. We will definitely use this again. Thank you again, David.

California Mango
USA
Rundt 1 måned bruker appen
Secomapp svarte 14. november 2022

Good morning California Mango!

Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support!
We will definitely let David and Brian know about your kind praise and we are sure that they will be so very happy.

If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com!

You really made our day!
Hannah
Customer Support Team - Free Gifts

12. juni 2018

Great support service- attend to our needs really quickly. Looking forward to using the ap.

Lock Load Transport
Australia
Rundt 1 måned bruker appen
29. desember 2017

This app messed up our store twice. There are a lot of options but each option we wanted to add caused problems. This app asks for extensive help from the developer and a lot of things went wrong in our case. It took a lot of emailing to get things sorted out. The installation took quite some time and some last minute stress the evening before Black Friday. After they installed this app, the featured image of our products was replaced by the second picture in our product pages which is the backside of our products. The support is quite okay though.

Daphnyraes
Nederland
Rundt 1 måned bruker appen
Secomapp svarte 15. juli 2019

We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations.

26. november 2021

I installed the app the day before Black Friday and needed help getting it configured properly with my theme. Shame on me for waiting until the very last minute to set up this app, but the Secomapp support team was AMAZING and got me all set up in a timely and friendly fashion. Fantastic service, great app!

Ross Street Roasting Co.
USA
Rundt 1 måned bruker appen
Secomapp svarte 26. november 2021

Good day Ross Street Roasting Co.,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Ellie
Free Gifts - Customer Support Team.

6. desember 2022

Easy to setup and superb customer support. Anne is very helpful and responded quickly. Highly recommended!

Poop Like a Champion®
USA
Rundt 1 måned bruker appen
Secomapp svarte 6. desember 2022

Good day Poop Like a Champion®,

You made our day with your trust in Free Gifts app and your awesome review! Anne would be really happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.