Samlet vurdering
4,9
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
17. mai 2018

Brian s a great agent. He assisted me with the setup and everything's works fine! Thank Brian you deserve a raise in pay!

Myryde Appearal
USA
14 dager bruker appen
Redigert 20. februar 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
USA
11 måneder bruker appen
Secomapp svarte 11. mars 2021

Thank you for leaving us a review! Robert will definitely be very happy to read your review!

Redigert 20. april 2022

Great App! It does exactly what it promises. I had some difficulties setting it up manually, but the customer support (Anne <3) is really quick, kind and helpful. They set everything up for you in a matter of minutes.

Simmi Gioiellerie
Italia
14 dager bruker appen
Secomapp svarte 26. april 2022

Good day to you Simmi Gioiellerie,

We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

Best wishes!
Dave
Free Gifts - Customer Support Team

22. april 2019

Overall good experience. Easy installation, fast customer service responses. It did what I needed it to do which was add a free product to carts automatically for carts over a certain threshold. Back end UX could be more clear.

Zutano
USA
14 dager bruker appen
14. mars 2019

Fantastic app! Does exactly what it claims to do. Pretty easy to use. And the support team is super prompt not to mention how helpful they were to customize positions, give instructions and screenshots for ease of understanding. I used it the entire duration of the trial, however it's expensive for me to proceed with a subscription. Waiting for some special deal!

EDGABILITY
India
14 dager bruker appen
1. september 2021

Great experience, very helpful support team, chat option is brilliant- there is always someone who can solve any issue fast. Five star for sure!

PEAK HORSE
Irland
14 dager bruker appen
Secomapp svarte 1. september 2021

Dear PEAK HORSE,

Thank you so much for your awesome feedback on our app and support! We could not be any happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Yours sincerely,
Sam
Free Gifts - Customer Support Team.

14. november 2022

The app is perfect and will allow us to increase our AOV during black Friday by offering Free products over $X. The support staff have been incredibly helpful :)

shadematters.com.au
Australia
14 dager bruker appen
Secomapp svarte 17. november 2022

Good day to you shadematters.com.au,

Thank you so much for leaving us an awesome review! Your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!

Best regards,
Hannah
Free Gifts - Customer Support Team.

20. november 2017

Exactly what my site needed. Great App.

Atlantic Drift
USA
14 dager bruker appen
21. oktober 2014

This app is very good. Didn't quiet suit what I need. The excellent customer support members were more then helpful, they helped me install it and customise to suit my needs !!
I Wanted the app to do something it couldn't do at present, support staff have given my suggestion to development staff to develop so that I can implement it in my store.
Highly recommended

Xcell Performance
Australia
14 dager bruker appen
18. mai 2023

Great support! Their team work is really good. Despite of time differences, somebody was always there to chat with me and helped me. They solved the issue I had quickly and explained it to me the way I could understand. Even tho there is some things that I wish I could do with this app (I wanted to change the free gift item title so that it's clear to customers that it's free gift), I am comfortable to keep using this app and very satisfied with their customer service.

maeda-en
USA
13 dager bruker appen
Secomapp svarte 22. mai 2023

Dear maeda-en ,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.