Omtaler (1 892)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
26. november 2021

Amazing, support and app features look amazing, last-minute changes and support sorted them immediately

Peachylean Ireland
Irland
14 dager bruker appen
Secomapp svarte 26. november 2021

Good day to you Peachylean Ireland,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us, especially our developer team to keep on improving the app everyday!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Rio
Free Gifts - Customer Support Team.

Redigert 22. november 2016

John and his team are great guys, and responded quickly to help us get the app installed and running correctly in our store. John helped to create a custom Catalog discount and modified the free item selection window to best fit our cart/theme.
CoolwayUSA
http://shop.coolwayus.com

Coolwayusa
USA
14 dager bruker appen
17. mai 2018

Brian s a great agent. He assisted me with the setup and everything's works fine! Thank Brian you deserve a raise in pay!

Myryde Appearal
USA
14 dager bruker appen
Redigert 20. april 2022

Great App! It does exactly what it promises. I had some difficulties setting it up manually, but the customer support (Anne <3) is really quick, kind and helpful. They set everything up for you in a matter of minutes.

Simmi Gioiellerie
Italia
14 dager bruker appen
Secomapp svarte 26. april 2022

Good day to you Simmi Gioiellerie,

We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

Best wishes!
Dave
Free Gifts - Customer Support Team

22. april 2019

Overall good experience. Easy installation, fast customer service responses. It did what I needed it to do which was add a free product to carts automatically for carts over a certain threshold. Back end UX could be more clear.

Zutano
USA
14 dager bruker appen
14. mars 2019

Fantastic app! Does exactly what it claims to do. Pretty easy to use. And the support team is super prompt not to mention how helpful they were to customize positions, give instructions and screenshots for ease of understanding. I used it the entire duration of the trial, however it's expensive for me to proceed with a subscription. Waiting for some special deal!

EDGABILITY
India
14 dager bruker appen
1. september 2021

Great experience, very helpful support team, chat option is brilliant- there is always someone who can solve any issue fast. Five star for sure!

PEAK HORSE
Irland
14 dager bruker appen
Secomapp svarte 1. september 2021

Dear PEAK HORSE,

Thank you so much for your awesome feedback on our app and support! We could not be any happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Yours sincerely,
Sam
Free Gifts - Customer Support Team.

Redigert 20. februar 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
USA
11 måneder bruker appen
Secomapp svarte 11. mars 2021

Thank you for leaving us a review! Robert will definitely be very happy to read your review!

14. november 2022

The app is perfect and will allow us to increase our AOV during black Friday by offering Free products over $X. The support staff have been incredibly helpful :)

shadematters.com.au
Australia
14 dager bruker appen
Secomapp svarte 17. november 2022

Good day to you shadematters.com.au,

Thank you so much for leaving us an awesome review! Your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!

Best regards,
Hannah
Free Gifts - Customer Support Team.

20. november 2017

Exactly what my site needed. Great App.

Atlantic Drift
USA
14 dager bruker appen