BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

Omtaler (2 564)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
22. november 2023

This app has by far the best customer service of any that ive tried before.
The developers, Brian specifically, was extremely helpful getting the app(which works perfectly) setup, I had an issue with my theme, not the app, that he resolved. Anne was also very helpful and quick to reply and made sure everything was in order.
Edit: Back to add some more info, I have used this app to do a free gift over xx amount, and it works great, if the cart value gets reduced, and the gift automatically removes itself. It can also do multiple offers at once, where the customer can get a gift for over 50 or a different gift for over 100, or it can be set to give both gifts if they go over 100. It can also give gifts to first time customers, and only show that offer to first time customers.

EBLLashes
USA
Rundt 21 timer bruker appen
Redigert 12. oktober 2016

after a bunch of emails and a week we are going to put this onto our main site and give it a try. not 100% what we need but they said they would look at adding some functions next version.

Custom Fridges
Canada
27 dager bruker appen
9. januar 2018

Amazing! Best tool ever helping me make more sales!

Virtual Goliath
USA
Rundt 21 timer bruker appen
19. november 2023

It was an amazing customer service from Mina! The app is very useful. I am really happy with Bogos and Mina! :) Thank you for all your help Mina!

Bosphorus Leather
USA
Rundt 20 timer bruker appen
Redigert 23. desember 2019

This application is nice and from what I know it's one of the rare that allow to make a gift without using the promo code. There are several cons that made me uninstall it though.
- The design, it's not possible to change the police or at lease not easily, the appearance of the button on computer does not look pro.
- The price, even if it is bringing great possibilities I find it's way too much expensive for my usage.

It's mainly the price I think, though the team is really nice and do not hesitate to contact them if you need anything.

Ambiance Cosy
Frankrike
26 dager bruker appen
8. mai 2020

App is good and does what it says. Overseas support was slow - we lost a full day with each response as they asked for "access to my store" repeatedly. You already have it - just *check* before requesting again. Our gift was not showing up as a choice to select in the app. I finally gave up on support and just created a new product to fix myself.

It would be nice to be able to customize style of the Cart message - this is in their CSS so u cant modify.

Alpyn Beauty
USA
25 dager bruker appen
Secomapp svarte 8. mai 2020

Apologize for what you've been through with our support team. We would be so appreciated if you could manage to drop us your urgent request within our working hours: 8.30 am- 6pm (Mon-Sat Noon, GMT +7). We have sent you a follow-up mail and wish to continue helping you handle all troubles with promotions.

11. januar 2021

I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.

Work Tech Shop
Filippinene
21 dager bruker appen
Secomapp svarte 15. januar 2021

Thank you for your review! We are constantly working on improving our product and we value your feedback.

22. november 2021

Staff super atencioso, prestável e rápido nas respostas. Do melhor suporte ao cliente que já tive! Em relação à App, podia ser mais completa e trabalhar melhor o design e a disposição dos produtos, ocultando os que se encontrem esgotados.

SANJO
Portugal
20 dager bruker appen
Secomapp svarte 24. november 2021

Hi SANJO,

Our team is always grateful to have you with us and it's always our pleasure to be with you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

22. november 2022

DO NOT INSTALL Continued to function after being uninstalled. Couldn't get it turned off. Worst app I have ever used.

Cornbread Hemp™
USA
22 dager bruker appen
Secomapp svarte 23. november 2022

Hi Cornbread Hemp™,

Glad to know that the thing has been resolved already! If you need any further assistance, feel free to reply to ticket #130030 and our team will always be more than willing to help!

Richard
Customer Success Manager

20. april 2022

the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!

Amile
Singapore
20 dager bruker appen
Secomapp svarte 26. april 2022

Hi Amile,

We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.

Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!

Best wishes!
Luz
Free Gifts - Customer Support Team