BOGOS.io Free Gift Buy X Get Y

We use this app for weekly free gifts on purchases over a certain amount. It works well and we are able to schedule the free gifts ahead of time. There have been a couple instances where the app seemed to glitch and not provide the free gift but customer support usually responds within 24 hours.

A good functional app overall, however when the app is being updated or there is slight changes with our website, the app doesn't always comply and needs further investigation. Overall a solid app.

App is used mostly for gift with purchase promos and it works well. Customer support goes above and beyond to always help - Robert is always awesome.

The platform can be a little bit buggy, however, the customer service is amazing and help you fix things instantly! Can't fault the customer service - Brian & Robert have been great.

I have to thank both David and Louis for helping me install and get my first offer on our website today, they have both been very helpful, knowledgeable, and also patient with me. The app is now up and running and I have my first 2 offers on so let's hope it brings in some sales, I have given it a 4 star rating as there is a couple of limitations to headings and such like which David has told me they are working on that would improve the app.
Kind Regards Mick, Collared Creatures

App works as advertised and the customer and technical support has been excellent. Only giving 4 stars because the default styling of the gift widget is pretty ugly and I had to do a fair amount of css to make it look acceptable, however it is nice that the style is customizable if you know CSS. Also, if you add a new product to your store that you want to qualify for triggering an offer, the app doesn't auto sync it.

Overall experience with this app is good. And the support team are prompt to assist to solve any set-up issues.

Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!

This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.

This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.