Samlet vurdering
4,9
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
Redigert 9. desember 2023

MINA FROM CUSTOMER SUPPORT IS AMAZING!! This app has helped me TRIPLE my conversion rate. It's by far the best app i have ever used hands down nothing even comes close to making an impact in my sales and for the FIRST TIME EVER i am FINALLY PROFITABLE!!! All thanks to BOGOS APP and NO THIS IS NOT A PAID REVIEW!

My Store
USA
5 måneder bruker appen
Secomapp svarte 14. august 2023

Have a fantastic day, My Store!

We appreciate your kind words. Mikie and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us by live chat or email at support@secomapp.com. We are always happy to be with you.

Regards,
Hannah
BOGOS - Customer Support Team

25. oktober 2023

I really loved this app. So easy to implement the offers. I used their trial version and loved it. Also, their support team is very good. Anne helped me a lot and other team members as well :)

Try Modest Limited
Storbritannia
19 dager bruker appen
20. juli 2023

A thousand star for u're pretty and cleaver customer support Anne
Good apps, nice UI, easy to use, and help full for make an offer

Trapo Indonesia
Indonesia
Over 3 år bruker appen
Secomapp svarte 14. august 2023

Trapo Indonesia, hope you enjoy your wonderful day!

The BOGOS customer support staff appreciates your generosity and love. Especially Anne - she is thrilled to know that you are satisfied with their assistance!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We are delighted to be working with you.
Hannah
BOGOS - Customer Support Team

5. september 2023

I used this app for months and support is great. They are super responsive and helpful on live chat, even jumping in to help me on a Sunday when they do not technically work. However, we experienced quite a few bugs so I would recommend that you test your funnel fully when deploying this app, and keep testing it as things can break. If you're using Passport International Shipping, this app will not work well with it because their cloned product variant has non-Latin characters which Passport Shipping's software does not recognize. We did not realize that international customers who had the free gift in cart were not able to check out for months, and try not to think about how much sales we've lost due to this issue. The last straw came over Labor Day weekend when the free gift randomly stopped adding to cart even though we had plenty of gifts in-stock. Orders were sent out without the gift for eligible orders and we'll likely have to re-send the free gift on our own dime again. I share these experiences not to disparage the app makers (because their support really is fantastic), but to help merchants so that they learn from our experience. If you install this app, you need to consistently stay on top of your checkout process and ensure it works smoothly. Ultimately, we had to uninstall because there were too many problems, but hopefully it works better for you and support is always there to help. If I can't find a less buggy app, I'll be back. Thanks for all your support.

Blessed Be Magick
USA
7 måneder bruker appen
15. november 2023

So far so good! Haven't used this app extensively but it's working smoothly so far. Customer support is very prompt and responsive.

FZOTIC
USA
18 dager bruker appen
29. august 2023

We have a pretty custom checkout drawer so I was worried this app wouldn't work properly, but it was exactly what we needed! We wanted a cart threshold to be hit and then an auto-free gift to be added, and the app was able to set that up perfectly. I had some minor tweaks that I needed for the cart language so I reached out to Mina from Support who helped me pass on the message to their dev team Alex who solved it within 30 minutes. A great experience overall!

Anyday
USA
Rundt 1 måned bruker appen
28. juli 2023

A great team!
After installing the application on my store and putting the offer on my site I had numerous display problems because my theme was not common and did not display the gift icons etc... Fortunately I had almost instant support from them with firstly a customer support team who listened and understood my problems. Then the support team passed on my problems to their developers, who solved them all within a day! Many thanks to them! I highly recommend their application!

SweatApparel™
USA
4 måneder bruker appen
Secomapp svarte 14. august 2023

Good day SweatApparel™,

You made our day with your trust in the BOGOS app and your awesome review! Our team would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
BOGOS - Customer Support Team.

16. desember 2023

Great app with an even amazing support. Helped with all our use cases, and Anne helped us with initial setup. Would highly recommend.

Minimalist
India
Rundt 1 time bruker appen
8. juni 2023

The Free Gifts app for Shopify is a game-changer for my business. It's incredibly easy to set up and offers a range of customization options. I can create enticing free gift promotions based on specific conditions, rewarding customer loyalty.

The app seamlessly integrates with my Shopify store, automatically adding free gifts to the customer's cart. It has significantly increased my average order value and encouraged repeat purchases. Customers love the surprise of receiving a free gift, leading to higher engagement and satisfaction.

The customer support team is responsive and helpful, addressing any queries promptly. Overall, I highly recommend the Free Gifts app to Shopify store owners looking to enhance sales and customer experience. It's a powerful marketing tool that delivers results.

Puracy
USA
3 måneder bruker appen
Secomapp svarte 9. juni 2023

Dear Puracy,

Thank you very much for your wonderful review! Our team is so happy when knowing that you are satisfied with our products and our support service. Your valuable input inspires us, especially our development team, to keep improving the app on a daily basis!

If you want more assistance, we are always available through live chat or at support@secomapp.com. Your complete happiness is always our top concern!

Best regards,
Hannah
BOGOS - Customer Support Team.

20. juni 2023

Would recommend this app. It's relatively easy to use, the devs are always helpful, and their response time is super fast as well.

by charlotte
Australia
Over 4 år bruker appen
Secomapp svarte 2. juli 2023

Good day to you by charlotte,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Hannah
BOGOS - Customer Support Team.