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While the back end is pretty good, if free gift set up is not perfect for your store they have FANTASTIC customer support who will go in and do it for you!
Lovely app - looks really good and clean, has many options when it comes to giveaways and works well too. Dev team is on top of everything and ready to assist.
FREE Gift was really helpful for us because We really needed a plug-in to provide us the option, that shopify doesn't have, to add automatically to the cart of the customers a gift, once they reached the amount to receive it. Also the customer care is really well done.
This is a great app for gift with purchases! Have used without issues, and have experienced very quick and helpful responses for support when needed!
David was incredibly helpful and accommodating, able to customize the app any way we needed on our site. A small learning curve but the team are very happy to explain anything you need. The deal works well and having it run on the cart page is great.
Good day to you Tea Pea Home,
We can't express by words how grateful we are to have a chance to support your business! Daniel would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Hannah
Free Gifts - Customer Support Team.
I have been really happy with the support provided by the app. They are always genuinely friendly and willing to help answer questions. They have provided quick solutions to any issues that I have encountered and have offered customization solutions when needed. I would highly recommend giving the app a try!
Grace and Lace, I hope you are having a wonderful day.
We appreciate you taking the time to leave such a nice comment! We will continue to work hard to improve the features and experience of our loyal customers.
If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our primary goal is to provide you with the best service possible!
Best wishes!
Steven
Free Gifts - Customer Support Team
The support team is so great - very responsive and quickly resolves issues, and they follow up to make sure that everything is okay. Thank you Ellie, Louis and David.
Dear TONIC15,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Ellie, Louis and David would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Hannah
Free Gifts - Customer Support Team.
I used this app for a Buy one Get one Free promotion. Had issues to begin with but Trix from their support team was brilliant in assisting to get everything running smoothly.
Hi Abundant Natural Health (US),
Thank you so much for your awesome review! Trix would definitely be happy to know that you're satisfied with our app and support. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Rio
Free Gifts - Customer Support Team.
Great app. Fast, free installation was very much appreciated! Used for our weekend of holiday deals...easy to set up, worked smooth and as advertised. Thanks Free Gifts!
Using this app to help us offer a free gift on orders. Works perfectly, and their support is incredible! So responsive and helped with an issue that arose immediately! Fully recommend.
Hi Vida Optima,
We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Rio
Free Gifts - Customer Support Team.