BOGOS.io Free Gift Buy X Get Y
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It started out rough with the communication but they go above and beyond in ensuring the job gets done quickly. It's better than the other app as customer service is key and this app and the co-owner kept consistent communication! Hands Down on customer appreciation and resolving issues.
good service, nice prople helped me very fast!!
Great app and customer service. The app is mostly working well, as with most apps, they can clash with other apps. Other than that, I can recommend it.
Amazing app and even more amazing support! Highly recommend this app and any app from the Secomapp team!
Excellent app. Does the job! Outstanding customer support. Everything was up and running within 15 minutes.
However, I wish there was a way to set it up by myself.Still very fast support response.
Thank you so much for leaving us a review. We're glad you enjoy Free Gifts!
Amazing customer service!!! Love how helpful all the staff is. Anytime I have a question, they are there to answer within minutes. Definitely recommend for people who are less tech savvy (like me). Thank you guys!
Dear SWL,
You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!
Best regards,
Daisy
Free Gifts - Customer Support Team.
Nice app , easy to use , we highly recommended
Easy to use free gift with purchase app with an excellent customer service team and attention to detail. Highly recommend!
Thanks for droping us a 5-star review! We're happy that our app adapts your needs because customers' satisfaction is always our 1st priority
Do not use this company! I asked them to install a simple discount - buy a t-shirt collection and then get 25% off any other single t-shirt,. After three days of email exchanges they told me they couldn't create my discount - then suddenly on my store without any notification from them OR PERMISSION from me - they had created new variants on all my products giving customers 25% off. ALL PRODUCTS!!!!!!!!!!! I have had to refund orders rather than fulfill them as the variants installed by Secomapp meant I was trading at a loss - which as we all know - is bad news. Terrible, appalling customer service and a terrible product. AVOID AT ALL COSTS.i did try and communicate with their CEO before writing this review and his response was so poor i felt compelled to write this review, Really folks - do not waste your time and money with this company
We are really sorry for the trouble caused. I just want to explain more details in this situation: Most promotion apps, including our Free Gifts app are supposed to create variants for gift products, which is noted in the installation guide. Now we have updated our app so that gifts base on cloned products not by variants.
We have disabled all rules when we were informed that our app did not work as you requested to avoid the situation that customers can buy discounted products.
Great! Kindly support and easy use !!