BOGOS.io Free Gift Buy X Get Y , 1.758 avaliações
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This app works perfectly and the team is super reactive and always there to help. Thank you Trix and Louis !
Good day to you boutique-test-dify!
Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us, especially Trix and Louis, to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Cameron
Free Gifts - Customer Support Team.
Works with discount codes on top of the gift offer! Great up, fast support, they can do custom code if you need to.
Hi Luxury Confidence,
Thank you so much for your kind words about our help:D
Your positive feedback has given us a huge boost in confidence, and we'll use it to improve our services!
Please let us know if you require any assistance, as we will be available via Live Chat and email at support@secomapp.com!
We look forward to assisting you once more!
Best wishes,
Anne
Free Gifts - Customer Support team
Absolutely first class customer service. Trix was able to answer and resolve a small issue I was having when displaying an offer generated by the app with a 3rd party checkout slide bar. App works perfectly now on both desktop and mobile devices.
Hi The Boujie Lounge ,
Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Sam
Free Gifts - Customer Support Team.
This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.
We use this app to add free gifts for specific product variants. I was having trouble getting everything configured correctly, but I reached out to support and they were able to help with a pretty quick turn around time. Much appreciated and our store looks great.
Very frustrated with this app. I wish it would work properly. I repeatedly need support to fix errors and it is causing poor customer experience on our store.
Hi Admin,
So sorry for a little late response due to the weekend.
Your request has been checked closely and replied to your inbox already.
Please check your email and we promise we will keep in touch quickly within our working hours.
Great app and great customer service. David really helped us in setting up the app. Works totally fine.
Good day to you, Tales & Tails!
Your kindness and affection are greatly appreciated by the Free Gifts customer service team.
We are overjoyed to have received such positive feedback, and David is the happiest of us all:D
Please contact us via LiveChat or email at support@secomapp.com if you have any questions.
Best wishes,
Hannah
Free Gifts - Customer Support Team
This is the best "buy x get y" free app for Shopify. Easy install (they do it for you, free), easy to customize the functionality. This app has lead to many sales for us.
Also, they have the best support of any other developer I've seen.
First-rate product and company!
Had some issues with the functionality of the app due to some settings on our end. Reached out to customer support and Anne was quick to respond and fix the issues. Ver happy!
Nice day to you Dallmann Confections!
Please accept my heartfelt thanks for your kind remarks and valuable feedback on the Free Gifts app. It means the world to us, and we'll do everything we can to improve the service for our loyal customers.
Contact us via live chat or email at support@secomapp.com if you have any more questions. We're always here to lend a hand!
Looking forward to assisting you soon!
Ferb
Free Gifts - Customer Support Team
The application is super convenient and makes me generate additional business. A team that responds quickly in case of problems. I highly recommend this application.
Good day Génération Culinaire,
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team