Avaliações (1.910)

Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
Data de edição: 25 de maio de 2022

This app has been awesome for us. We've had it for several years now. The best part truly is their customer services and development team. Anne today, was able to solve some issues I was having, brought in her development team and solved the issue. Kept testing with me until all issues were solved. Thank you and I truly appreciate you're prompt response and dedication.

House of Sillage
Estados Unidos
Aproximadamente 1 ano usando o app
Secomapp deixou uma resposta 14 de maio de 2021

Hi House of Sillage,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Sam
Free Gifts - Customer Support Team.

12 de julho de 2022

The app is amazing! works super well. Also, the app's staffs are incredibly nice and always solve problems right away! Literally favorite app so far!

NEOGENLAB US
Estados Unidos
Aproximadamente 1 ano usando o app
Secomapp deixou uma resposta 12 de julho de 2022

NEOGENLAB US, hope you enjoy your wonderful day!

The Free Gifts customer support staff appreciates your generosity and love.

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

Customer Support Team at Free Gifts is delighted to be working with you.
Dave
Free Gifts - Customer Service Team

30 de agosto de 2021

I'm using the app since 5 months and honestly it works perfectly. The user experience is great. But what I prefer in the app is the aftersales service, the chat is great, and people working there are always happy, fast to solve your issues and professional. Special thanks to "TRIX" on the team :)

Nid de rêve
França
Aproximadamente 1 ano usando o app
Secomapp deixou uma resposta 1 de setembro de 2021

Good day Nid de rêve,

We are all so proud that our app and support can satisfy you! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

9 de junho de 2023

The customer service of this plugin is very patient and very kind. The service of their team is exceptionally good and I am very satisfied. Highly recommend this plugin to everyone!

retro stage-German
Estados Unidos
12 meses usando o app
Secomapp deixou uma resposta 2 de julho de 2023

Good day to you retro stage-German,

We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

Best wishes!
Hannah
BOGOS - Customer Support Team

31 de outubro de 2016

We are loving this app. We were running regular Bogo promotions using other apps that were complicated and time consuming to set up and constantly fail to operate consistently; causing both unhappy customers and wasting our support teams time addressing complaints. The Free Gifts app however is both powerful and a piece of cake to set up a promo on. And the service is the best I have ever experienced from any developer. Lightning fast and intelligent responses to any request. Highly recommend this crew.

Hotmilkau
Austrália
12 meses usando o app
22 de julho de 2021

Amazing support! Spoke with Trix from support and she's replies quick and been very helpful to my enquiries.

Shiokadooo
Singapura
12 meses usando o app
Secomapp deixou uma resposta 22 de julho de 2021

Good day Shiokadooo,

You made our day with your trust in Free Gifts app and your awesome review! Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

20 de maio de 2016

Good Support! Fast Response and fix the problem quickly!

Sgrocerie
Singapura
12 meses usando o app
10 de dezembro de 2019

This app is very useful especially if you want to add the free gift to cart automatically (giving less hassle to the buyer). The team is very responsive. 2 Thumbs up!

Tupperware 4 Sale
Malásia
12 meses usando o app
1 de fevereiro de 2019

The app is working fine and if the design doesn't suit you, you can always ask Louis to help you change it!
He is of a great help!

Teddy Blake
Estados Unidos
12 meses usando o app
27 de janeiro de 2022

excellent help, really quick and efficient and helpful. Asked for help setting up and was helped really promptly.

Sorelleuk
Reino Unido
12 meses usando o app
Secomapp deixou uma resposta 28 de janeiro de 2022

Good day to you Sorelleuk,

We are delighted to have the chance to assist your organization! Your wonderful review has made our whole staff very happy. We will make every attempt to deliver improved features and services with your important assistance.

For us, you are always a source of pride and delight! Please feel free to contact us at any time by live chat or email at support@secomapp.com; we love hearing from our customers!

All the best,
Orion
Free Gifts - Customer Support Team