Avaliações (1.902)

Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
19 de agosto de 2022

The support team is so great - very responsive and quickly resolves issues, and they follow up to make sure that everything is okay. Thank you Ellie, Louis and David.

TONIC15
Reino Unido
12 meses usando o app
Secomapp deixou uma resposta 22 de agosto de 2022

Dear TONIC15,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Ellie, Louis and David would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
Free Gifts - Customer Support Team.

5 de agosto de 2021

I used this app for a Buy one Get one Free promotion. Had issues to begin with but Trix from their support team was brilliant in assisting to get everything running smoothly.

Abundant Natural Health (US)
Estados Unidos
12 meses usando o app
Secomapp deixou uma resposta 5 de agosto de 2021

Hi Abundant Natural Health (US),

Thank you so much for your awesome review! Trix would definitely be happy to know that you're satisfied with our app and support. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Rio
Free Gifts - Customer Support Team.

1 de dezembro de 2015

Great app. Fast, free installation was very much appreciated! Used for our weekend of holiday deals...easy to set up, worked smooth and as advertised. Thanks Free Gifts!

Beardition
Estados Unidos
12 meses usando o app
26 de novembro de 2021

Using this app to help us offer a free gift on orders. Works perfectly, and their support is incredible! So responsive and helped with an issue that arose immediately! Fully recommend.

Vida Optima
Estados Unidos
11 meses usando o app
Secomapp deixou uma resposta 29 de novembro de 2021

Hi Vida Optima,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.

30 de junho de 2023

The customer service provided is truly exceptional. They go above and beyond to assist and ensure customer satisfaction.

iQueen
Singapura
11 meses usando o app
Secomapp deixou uma resposta 2 de julho de 2023

Dear iQueen,

We can’t express how excited our team was when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services every day.

Please feel free to reach out to us anytime via live chat and email support@secomapp.com. It's always our pride to accompany you!

All the best,
Hannah
BOGOS - Customer Support Team.

2 de agosto de 2021

I used this app for a GWP promotion and worked really well. The support team and the developer we excellent in helping us deliver a seamless campaign.

Beforeyouspeak Coffee
Austrália
11 meses usando o app
Secomapp deixou uma resposta 5 de agosto de 2021

Good day Beforeyouspeak Coffee,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with our app support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

All the best,
Ellie
Free Gifts - Customer Support Team.

23 de janeiro de 2015

First off I want to say that the support we received when implementing this app was phenomenal! The developer integrated the app for us and answered all of our questions, it was absolutely seamless and wonderful. In regards to the functionality of the app, it works wonderfully and does everything it promises and is very easy to use. Great app and I would HIGHLY recommend it!

VINTAGE by Jessica Liebeskind
Estados Unidos
11 meses usando o app
Data de edição: 5 de agosto de 2021

The perfect app for free gifts! AMAZING SUPPORT! thanks to Robert and Louis for their precious help! 100% recommend them

Orlane Paris
França
11 meses usando o app
25 de agosto de 2019

We had some issues with the App but the support team, Brian, got back to us within the day and helped us out within the next few days till our issue were solved! Thank you for the prompt and good support! Cheers!

novita SG
Singapura
11 meses usando o app
Data de edição: 15 de agosto de 2023

Have been using this app for a while now, and it has definitely helped raising the average order in our stores, as well as it's a great way to let customers try new products.

The support team is always super helpful and gets the job done quickly!

iGlow.no
Noruega
11 meses usando o app
Secomapp deixou uma resposta 4 de maio de 2023

Hi iGlow.no,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS - Customer Support Team.