Avaliações (1.885)

Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
1 de outubro de 2019

Great App and Great Customer Support.
It really helps for conversions
Specially Thanks to Lea.......

Arctic Fox India
Índia
6 meses usando o app
6 de abril de 2018

We just started using the app but so far so good! Excited to be able to offer more diverse promotions for our customers! Louis, the developer who helped us figure out how to get started, was very helpful!!

Wild Friends
Estados Unidos
6 meses usando o app
17 de dezembro de 2020

Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!

Clinical Research Dental
Canadá
4 meses usando o app
Secomapp deixou uma resposta 21 de dezembro de 2020

Thank you for leaving us a review! Our team is thriving to improve the app better and better.

22 de fevereiro de 2020

Good app with a lot of options. The customer support is really good and responsive. Louis was very helpful and solved my issues promply. Thanks!

OBJEKTS
Reino Unido
5 meses usando o app
11 de julho de 2022

David supported me a lot today. When I have no way to find out, he can suggest me what I want. Sometimes, texting with call service provider doesn't help or solve the problem. But David did it very well!

Glico THAILAND
Tailândia
5 dias usando o app
Secomapp deixou uma resposta 12 de julho de 2022

A kind thank to you, Glico THAILAND,

We at Free Gifts appreciate the positive energy you're sending our way:D
David is overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

We're thrilled to have you on board!
Star
Free Gifts - Customer Service Team

2 de agosto de 2018

I love working with this app, the support team installed it very quickly.
I love that I can have as many BOGO offers as I want and my customers can still use a code from Shopify discount codes.

La Maison Orphee
Canadá
5 meses usando o app
14 de setembro de 2016

Excellent product! Easy to understand to enter simple and yet powerful promotions on your Shopify site.

The support is outstanding, where they install the codes for you, and the follow up in terms of knowledge transfer, and fine tuning of the application to your site and business needs are superior.

They communicate well, and the follow up is excellent. Just be aware, there is 24 hour time difference. Bottom line, must have!

Check us out too:

www.denimkratos.com

Denimkratos
Estados Unidos
5 meses usando o app
22 de março de 2017

It's the first time that I offer a free gift with every candle bought and I've used the app to allow me to do that. I launched an email campaign to promote the offer and the result has been amazing. I didn't realise my customers would be so engaged with this offer. So glad I purchased Seccomap. They offer great support and since it's a monthly fee, I'll make sure that I use the app regularly. I haven't tried all the different options but it seems pretty good as it's based on setting conditions so it allows a lot of flexibility.

Scented Candles
Reino Unido
5 meses usando o app
1 de fevereiro de 2022

The customer support is quick and awesome. They literally did all the work for me. I am still on 7 day free trial but loving it so far.

Eeziio
Estados Unidos
5 dias usando o app
Secomapp deixou uma resposta 7 de fevereiro de 2022

Good day Eeziio,

Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our Free Gifts app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.

Best wishes,
Candice
Free Gifts - Customer Support Team

17 de novembro de 2022

The Customer Service experience is amazing - all our questions were answered immediately and with ease. The team made sure we were set up and comfortable with the app before moving forward. It is a seamless process and we are lucky to have found an app that puts clients and promotions first.

Mariposa
Estados Unidos
5 dias usando o app
Secomapp deixou uma resposta 18 de novembro de 2022

Good day Mariposa!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.