Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
18 de maio de 2023

Great support! Their team work is really good. Despite of time differences, somebody was always there to chat with me and helped me. They solved the issue I had quickly and explained it to me the way I could understand. Even tho there is some things that I wish I could do with this app (I wanted to change the free gift item title so that it's clear to customers that it's free gift), I am comfortable to keep using this app and very satisfied with their customer service.

maeda-en
Estados Unidos
13 dias usando o app
Secomapp deixou uma resposta 22 de maio de 2023

Dear maeda-en ,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

14 de outubro de 2017

Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...

Eflow Nutrition
Estados Unidos
11 meses usando o app
28 de outubro de 2016

Responsive team that was helpful with any questions or concerns I had for our store.

Titika Active Wear
Canadá
11 meses usando o app
28 de novembro de 2018

Overall, I've had a good experience with this app. It does what it says, i.e. allows me to seamlessly implement freebies on my store. I do feel it can do with a UI upgrade to make it slightly more user friendly and aesthetic from a consumer POV. In terms of service, no complaints at all. The team has consistently been prompt, helpful and effective in resolving all my concerns on not one, but multiple occasions. Good stuff.

Thephylife
Índia
11 meses usando o app
25 de maio de 2022

top app fonctionne très bien , user friendly , simple a comprendre par le client , et elle a aucun bug merci aussi pour leurs support très réactif

Small Boss
França
13 dias usando o app
Secomapp deixou uma resposta 31 de maio de 2022

Bonjour Small Boss.

Merci beaucoup pour tes mots gentils! Toute notre équipe est ravie en ce moment ! Nous continuerons à travailler dur pour améliorer les fonctionnalités et l'expérience de nos clients fidèles grâce à votre soutien.

Si vous avez besoin d'aide, veuillez nous contacter via le chat en direct ou par e-mail à support@secomapp.com. Nous serons disponibles chaque fois que vous aurez besoin de nous !
Notre équipe utilise un outil de traduction donc désolé s'il y a une faute d'orthographe :D

Meilleurs vœux,
Ryan
Free Gifts - Équipe d'assistance à la clientèle

4 de maio de 2018

works great and excellent and quick support!

Tailorvintage
Estados Unidos
13 dias usando o app
27 de novembro de 2018

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

CherryAffairs Singapore
Singapura
11 meses usando o app
3 de dezembro de 2018

This is quite an awesome app, especially so when the tech team is highly responsive, allowing most of the app to be customisable to your specific needs. Louis Tong was incredible - thank you for all your help and lightning speed response and efficiency. It worked great for my store. Thanks guys!

Gabi The Label
Singapura
13 dias usando o app
9 de fevereiro de 2017

Great app with really brilliant support. I've used this app across 4 different sites now and will keep coming back. Thank you.

Bare Bones 2
Austrália
13 dias usando o app
18 de dezembro de 2015

Fantastic support, up and running quickly and I didn't even have to mess up my code a few times to get it right like other apps... seems to be doing the job and looks very professional. Highly recommend.

Biddle And Bop
Estados Unidos
13 dias usando o app