BOGOS.io Free Gift Buy X Get Y , 1.773 avaliações
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App has a nice set of features. You will most likely have to engage their support to finish installation as it does require you to modify code in multiple liquid files yourself. Their support is very friendly, helpful, and fast, so if you’re okay granting collaboration access you should be in good hands. They make a backup of your theme code before modifying it and provide instructions to restore if anything goes wrong. Some of the descriptions in the app’s settings took us a bit to decipher. I think it’s a translation issue. Would like more options to modify the customer facing parts of the app without having to dive into the CSS in the theme. Overall so far so good.
Hi Sketchboard Pro,
Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Thanks to anne, Louis for their help, they solved my problem, even during the trial period. This app is great, I believe it can help me increase my turnover and serve my customers better.
Good day Honeykissme,
You made our day with your trust in BOGOS app and your awesome review! Our team, especially Anne and Louis, is all happy to know that we could support and satisfy you!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!
Best regards,
Hannah
BOGOS - Customer Support Team.
Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !
这个软件非常好，客服很好！之前我们使用了另一款app导致我们网站出现重大bug，花费了4个多小时才发现是之前插件的原因。立马卸载并更换至这个app！谢谢客服Anne! 她帮我了很多并设置好了免费礼物offer
你好，
非常感谢您的精彩评论！ 安妮读到这里会很兴奋。 感谢您对我们的免费礼品应用程序的信任，我们将更加努力地开发新功能并改进我们的支持团队，以更好地帮助您开展业务。
如果您有任何进一步的要求，请随时通过我们的实时聊天联系我们或发送电子邮件至 support@secomapp.com。 我们永远感谢你！
此致，
Hannah
BOGOS - 客户支持团队。
I require an app that allows me to do tier gifting based on purchase qualification on certain products, this allows me to do it well! Louis (Developer) and Robert (Customer Service) was very very helpful!
Good day The Boozy Hub,
You made our day with your trust in Free Gifts app and your awesome review! Robert and Louis would be really happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Trix
Free Gifts - Customer Support Team.
I initially liked it. However, it does not work for cell phones. Until they solve, I am not giving it their 5 stars.
UPDATE Dec 27th, 2021
Dear UNBROKENSHOP,
A follow-up email has been sent to you to fully explain and suggest the way to resolve this. Could you please help me check it and let me know your thought?
*********
Hi UNBROKENSHOP,
We are really sorry for this inconvenience!
We have tried to contact you regarding this issue via email with ticket ID: #113728 but haven't got your response yet. Could you help me check it and let me know your thought?
I'm really looking forward to your response!
One of the Best App on the Shopify Store. Super Fast Support. Guys are amazing as they have developed a super app.
Thank you so much, Holy Land Dates!
Your lovely review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D
If you require assistance, please contact us via Live Chat or email at support@secomapp.com.
Have a wonderful day ahead,
Hannah
BOGOS - Customer Support Team
Great support from Mina and Alex. They answered us quickly and customized the app according to our design. The app seems to work very well. I can only recommend it.
Greetings AmePure.no,
We at BOGOS appreciate the positive energy you are sending our way:D
Mina and Alex are pleased to hear that you are satisfied with their help!
In order to enhance our service, our personnel will continue to strive for greater quality!
If you need help, please get in touch with us by Livechat or email at support@secomapp.com.
We are overjoyed to have you here!
Hannah
BOGOS - Customer Service Team
Super reactive customer support, Anne and Daniel were an absolute pleasure to work with, they answered our questions in no time, and made the setup process incredibly smooth.
Hi Pippadu,
Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Anne and Daniel would be the happiest when reading your awesome words. Your support motivates us to work harder on improving our app and our support team.
If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!
Best regards,
Hannah
BOGOS- Customer Support Team.
I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.