Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
5 de outubro de 2021

The support team are really helpful (Robert, Trixie and Brian) and do go above and beyond to resolve any problems. They work quickly and have ensured we are able to use their app despite having a custom pricing app also on our site.

Lily & Loaf
Reino Unido
Mais de 3 anos usando o app
Secomapp deixou uma resposta 6 de outubro de 2021

Good day Lily & Loaf,

We are all so proud that our app and support team can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.

19 de agosto de 2021

Very helpful and responsive of their technical support to check the issues of our store. Got settled very fast and it's a good app to use. Highly recommended :) Thanks Trix and Ellie for your help!

ALLYOUNG INTERNATIONAL (MALAYSIA) SDN BHD
Malásia
Mais de 3 anos usando o app
Secomapp deixou uma resposta 25 de agosto de 2021

Hi ALLYOUNG INTERNATIONAL (MALAYSIA) SDN BHD,

Thank you so much for your awesome review! Trix and Ellie would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Rio
Free Gifts - Customer Support Team.

31 de outubro de 2018

They were very quick and helpful with install as well as easy to use once installed! Great customer service.

Mizu Life
Estados Unidos
Mais de 3 anos usando o app
Data de edição: 2 de junho de 2022

Exactly what I was looking for - simple to implement and very effective! A++ Support from Anne and the entire team.

Italgem
Canadá
Mais de 3 anos usando o app
1 de agosto de 2018

Really great customer support :)

Repeaterstore
Estados Unidos
Mais de 3 anos usando o app
3 de maio de 2018

Doesn't get any easier than this! Perfection from the very first time. And they were available to help with the install. Got the app up and running right away! Love this team. Customer service is top notch. Will use more apps from Secomapp!

Selah Essential Oils
Estados Unidos
Mais de 3 anos usando o app
11 de junho de 2021

Been using this app for years and it provides so much flexibility and value. The support team are also very fast to respond. Continue to use across multiple stores. Thank you.

Easy Whim
Estados Unidos
Mais de 3 anos usando o app
Secomapp deixou uma resposta 14 de junho de 2021

Good day to you Easy Whim,

It's so great to hear that we can be with you in multiple stores! You wonderful feedback motivates us to work harder on improving our app and our support team. We are all happy to support and accompany you in your business.

If you need further assistance, please contact us via our live chat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!

Best regards,
Martin
Free Gifts - Customer Support Team.

16 de novembro de 2018

Great app that does exactly what it says. The support team, and especially Louis, is very responsive and incredibly helpful.

Duke Cannon
Estados Unidos
Mais de 3 anos usando o app
Data de edição: 5 de outubro de 2023

We have been using free gifts on our store for 1 year and everything works really smoothly. Support is very responsive and always ready to fix what's need to be fixed.

PS: Mina is amazing from support and now the version 2.0 is really another level.

AgoLab Nutraceutica
Itália
Aproximadamente 3 anos usando o app
Secomapp deixou uma resposta 24 de março de 2021

Dear AgoLab Nutraceutica,

It's so great to hear that you have been with us for 1 year! We are so happy to support and accompany you in your business.

If you need further assistance, please contact us via our livechat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!

Best regards,
Trix
Free Gifts - Customer Support Team.

30 de dezembro de 2021

the costumer support had a quick response and a was so helpful!! Really helped me to create the offer we needed on store

קמדיס - לעור בריא יותר
Israel
Aproximadamente 3 anos usando o app
Secomapp deixou uma resposta 10 de janeiro de 2022

Dear קמדיס - לעור בריא יותר,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Sam
Free Gifts - Customer Support Team.