Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
Data de edição: 23 de janeiro de 2024

I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!

RoseGold & Black
Austrália
Mais de 3 anos usando o app
Secomapp deixou uma resposta 5 de fevereiro de 2021

Thank you for leaving us such a wonderful reviews! Customers' satisfaction is always our first priority and your review reaffirm the hard work we put in everyday. I have forwarded your message to Louis and he is really grateful to read your review.

Data de edição: 1 de maio de 2024

Great app for exactly what we needed and the support is brilliant - Anne was so helpful!

DR.VEGAN
Reino Unido
Mais de 3 anos usando o app
Secomapp deixou uma resposta 19 de julho de 2022

Good day, DR.VEGAN

Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers.

If you want more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to give you the finest service possible!

Best wishes,
Sarah,
Free Gifts - Customer Service Team

1 de agosto de 2018

Really great customer support :)

Repeaterstore
Estados Unidos
Mais de 3 anos usando o app
3 de maio de 2018

Doesn't get any easier than this! Perfection from the very first time. And they were available to help with the install. Got the app up and running right away! Love this team. Customer service is top notch. Will use more apps from Secomapp!

Selah Essential Oils
Estados Unidos
Mais de 3 anos usando o app
11 de junho de 2021

Been using this app for years and it provides so much flexibility and value. The support team are also very fast to respond. Continue to use across multiple stores. Thank you.

Easy Whim
Estados Unidos
Mais de 3 anos usando o app
Secomapp deixou uma resposta 14 de junho de 2021

Good day to you Easy Whim,

It's so great to hear that we can be with you in multiple stores! You wonderful feedback motivates us to work harder on improving our app and our support team. We are all happy to support and accompany you in your business.

If you need further assistance, please contact us via our live chat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!

Best regards,
Martin
Free Gifts - Customer Support Team.

8 de maio de 2023

When i have a problem, they kindly find a way as if it's their own. It is impressive that they solved the problem quickly and that continuous feedback was possible even though I was away for a while.

MEDICUBE SG
Singapura
Aproximadamente 3 anos usando o app
Secomapp deixou uma resposta 16 de maio de 2023

Hi MEDICUBE SG,

Thank you very much for your awesome review. Our team is happy to know you are satisfied with our support! Your lovely words definitely motivate us to work harder to improve our apps and our support team.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

You really made our day,
Hannah
Free Gifts - Customer Support Team.

16 de novembro de 2018

Great app that does exactly what it says. The support team, and especially Louis, is very responsive and incredibly helpful.

Duke Cannon
Estados Unidos
Mais de 3 anos usando o app
Data de edição: 5 de outubro de 2023

We have been using free gifts on our store for 1 year and everything works really smoothly. Support is very responsive and always ready to fix what's need to be fixed.

PS: Mina is amazing from support and now the version 2.0 is really another level.

AgoLab Nutraceutica
Itália
Aproximadamente 3 anos usando o app
Secomapp deixou uma resposta 24 de março de 2021

Dear AgoLab Nutraceutica,

It's so great to hear that you have been with us for 1 year! We are so happy to support and accompany you in your business.

If you need further assistance, please contact us via our livechat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!

Best regards,
Trix
Free Gifts - Customer Support Team.

30 de dezembro de 2021

the costumer support had a quick response and a was so helpful!! Really helped me to create the offer we needed on store

קמדיס - לעור בריא יותר
Israel
Aproximadamente 3 anos usando o app
Secomapp deixou uma resposta 10 de janeiro de 2022

Dear קמדיס - לעור בריא יותר,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Sam
Free Gifts - Customer Support Team.

26 de março de 2018

Louis from the Secomapp team was quick to install the new update with very little issues!

Orlando Pita Play
Estados Unidos
Aproximadamente 3 anos usando o app