Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
24 de fevereiro de 2022

David is so kind and plugin nice too, like this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Monster Valley
Estados Unidos
Quase 2 anos usando o app
Secomapp deixou uma resposta 27 de fevereiro de 2022

Good day to you Monster Valley!

Thank you so much for taking the time to leave such a wonderful review! David will be overjoyed to read your glowing review. Our team will work even harder to develop new products and services if you continue to support us.

We'll always be happy to see you! Please contact us at any time via live chat or email at support@secomapp.com. We are eagerly awaiting your call!

Best regards,
Daniel
Free Gifts - Customer Support Team.

3 de fevereiro de 2021

Support help me a lot and fixed the issue immediately ! One more thing I like, they have live chat support, no need to wait.

Trapo Singapore
Singapura
Quase 2 anos usando o app
Secomapp deixou uma resposta 5 de fevereiro de 2021

Thank you for leaving us a review! We're glad to know that our support team has managed to meet your needs for the promotion

12 de outubro de 2018

We've used the Free Gifts app several times in different ways, and it always performs perfect. Totally worth it and especially now towards the holiday season.

HoneyGirlOrganics
Estados Unidos
Quase 2 anos usando o app
26 de abril de 2023

This app is simple and easy to use. This works well for BOGOs and free items. Set up is user friendly.

boscia
Estados Unidos
Quase 2 anos usando o app
Secomapp deixou uma resposta 4 de maio de 2023

Thank you very much, boscia!

We were thrilled to get such positive comments like yours!
Thanks to your feedback, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
BOGOS - Customer Support Team.

28 de julho de 2021

Great App, Really helps keep my audience engaged without any hassles. Would recommend it to all brands.

pastels & pop
Índia
Quase 2 anos usando o app
Secomapp deixou uma resposta 29 de julho de 2021

Hi pastels & pop,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with the app and it is our pleasure to support you in your business!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Rio
Free Gifts - Customer Support Team.

Data de edição: 31 de julho de 2018

This plugin is certainly the most extensive Free Gifting app on Shopify. You can create many different types of Gifting campaigns and the app comes with many settings so its very customizable. With a little bit of CSS editing the app looks great on the store. It is very easy for the customer to use. Secomapp has very good customer support and helped with installation and customizing the app for our specific store's needs.

Newrepublicshoes
Estados Unidos
Quase 2 anos usando o app
16 de dezembro de 2021

Anne and Brian make the perfect support Team! Nothing is perfect, but so far they display great team cohesion and made me feel like they would think and tackle problems from both merchant and shopper point of views. Hopefully a long collaboration!

三麥廚房360º嚴選
Taiwan
Quase 2 anos usando o app
Secomapp deixou uma resposta 17 de dezembro de 2021

Dear 三麥廚房360º嚴選,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anne and Brian would be definitely delighted to know that you are satisfied with our app and support team! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

12 de agosto de 2022

We use this app to run more complex gift-with-purchase promotions and it's been a great tool! It's easy to navigate for simple promotions that we want to run, but it can get more confusing when there's more complexity to the promotions.. Although it can get confusing at times, I give this app 5 stars because of the excellent customer support! They are always quick to respond to my questions (even though we have a 14 hour time difference!), help me set up promotions, and help us customize pop-ups to fit our brand + styling. I've recently been working with David and he has been very helpful in solving our problems and walking me through everything so I understand clearly...and I ask a LOT of questions. My advice - reach out for help if you get stuck or if you don't like how something looks!! They're so helpful and supportive - it's been a great experience so far!

Barefaced
Estados Unidos
Quase 2 anos usando o app
Secomapp deixou uma resposta 15 de agosto de 2022

"Good day to you Barefaced!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.

3 de maio de 2018

Really good app and the support is amazing. Highly recommended, will increase your conversion rate.

Waiststrapper
Estados Unidos
Quase 2 anos usando o app
29 de novembro de 2020

This app has performed better than we could have ever imagined. Robert was SO helpful & responsive, & really went above & beyond to ensure we were perfectly set up for our Black Friday sale. We offered two tiers of gifts on our website. So happy to have this app now part of our website.

YCL Jewels
Austrália
Quase 2 anos usando o app
Secomapp deixou uma resposta 3 de dezembro de 2020

Thanks for leaving such a wonderful review! We're happy to acknowledge that Free Gifts app now becomes a part of your website. Robert would be excited to know that you enjoyed his service.