Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
4 de dezembro de 2022

Really an amazing app with stellar support. The chat feature is almost instant and I've had problems fixed almost instantly

The Furry Nomad
Austrália
Mais de 1 ano usando o app
Secomapp deixou uma resposta 6 de dezembro de 2022

Dear The Furry Nomad,

We can’t express how excited our team were when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services everyday.

Please feel free to reach out to us anytime via live chat and email support@secomapp.com. It's always our pride to accompany you!

All the best,
Hannah
Free Gifts - Customer Support Team.

26 de setembro de 2016

App functions exactly as described and the developer were very helpful for any issues we had.

Rumbatime
Estados Unidos
Mais de 1 ano usando o app
Data de edição: 12 de março de 2024

David and Louis responded to my messages and emails really fast and helped me resolve an issue I was experiencing. Great App and team!

Skully's Ctz Beard Oil
Estados Unidos
Mais de 1 ano usando o app
Secomapp deixou uma resposta 28 de junho de 2022

A good day to you, Woodstone!

Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients.

If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our top priority is to provide you with the best service possible!

Best wishes!
David
Free Gifts - Customer Support Team

16 de março de 2021

We love this app so much, it is so user friendly & functional! The support of their team, especially Robert is incredible :) Could not recommend this app more!

YCL Jewels International
Austrália
Mais de 1 ano usando o app
Secomapp deixou uma resposta 16 de março de 2021

Hi YCL Jewels International,

This is Trix from Free Gifts - Customer Support Team. Thank you for letting Free Gifts app accompany you in your business. Robert will be happy to know that he was able to support you and make you satisfied.

You support motivates us to work harder to develop new features for Free Gifts.

If you have any questions, please contact us via our livechat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Trix
Free Gifts - Customer Support Team.

15 de maio de 2018

Great app!
Great support!
Would recommend it!

Distortedpeople
Alemanha
Mais de 1 ano usando o app
Data de edição: 14 de dezembro de 2018

It works great and the customer support is also great. There were a few bugs in the beginning but they were all sorted out within minutes. Brian replies fast and is extremely helpful whenever a problem arises.

ALLYOUNG INTERNATIONAL
Malásia
Mais de 1 ano usando o app
Data de edição: 14 de agosto de 2016

Great App and outstanding support! Any issues are assisted immediately and even followed up. Nicolas helped us with initial set up within 24 hours and answers any queries in a timely and very helpful manner all for free. Highly recommend based on the support alone, but the App is great too!

She Lion
Austrália
Mais de 1 ano usando o app
13 de maio de 2021

I have been using this app for about a year. Great app for those requiring free gifts to be added automatically into your cart. The support was superb. Trix, the one who helped me to optimize some of the loopholes, was patient in teaching me how to do it. They also optimize the auto-refreshing rate on the cart page which helps to improve on the page speed. Definitely recommend anyone who needs to add free gifts to improve conversions and AOV.

Moving Steps
Singapura
Mais de 1 ano usando o app
Secomapp deixou uma resposta 14 de maio de 2021

Hi Moving Steps,

You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support.

Should you need any further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Sam
Free Gifts - Customer Support Team.

20 de março de 2018

This app works exactly how we need it to. Installation was extremely quick and easy! The support team is very helpful and quick to respond. Nothing negative to say about our experience with Free Gifts by Secomapp!

Rustic Marlin
Estados Unidos
Mais de 1 ano usando o app
18 de novembro de 2017

Great app! Easy too use with great CS!

Evve Milano
Estados Unidos
Mais de 1 ano usando o app