BOGOS: Free Gift Bundle Upsell
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I’ve received such amazing support from Anne and the BOGOS team!
I’m still new to using BOGOS, but the support team has been incredibly helpful. They’ve answered my questions and helped me resolve issues almost immediately. They could have simply explained how to do things and left me to figure it out myself, but instead, they went the extra mile to help me get things done. I’m genuinely impressed!
Every time I’ve needed support, I’ve received such great assistance. The BOGOS app itself also has a wide range of features that cover pretty much all of my needs.
I truly recommend this app from the bottom of my heart.
P.S. Thank you so much, Ann, for always being there to support me! You’re amazing!
BOGOS is incredibly helpful for setting up promotions like "Buy X Get Y" and "Buy One Get One Free" (BOGO). The setup process is simple and intuitive, and I really appreciate how clearly it displays discounts and free gifts to customers, making the offers easy to understand. Overall, it is a reliable app that has greatly streamlined the management of our promotions.
I’d like to thank Delwyn and the BOGOS support team; they provided tremendous help and timely responses when I ran into some issues during the setup process. Thanks again!
We truly appreciate you sharing such a thoughtful experience with BOGOS! A big thank-you as well for recognizing Delwyn and our support team. Knowing that their timely guidance helped you get everything configured successfully means a lot to us. We’re grateful to be part of your promotion journey and look forward to supporting many more campaigns with you!
From BOGOS team with love 💗
非常满意这次的服务！特别感谢 Naomi、Louis 和 Delwyn，他们非常耐心地帮我解决了免费赠品和阶梯折扣之间的冲突问题，让促销逻辑能够正常运行，不会因为赠品影响折扣门槛。这个问题对我们店铺的优惠活动和转化率非常重要，他们的解决方案也确实帮助我们优化了购物体验、提高转化率。回复及时、专业，而且很有耐心，强烈推荐！
非常感谢您如此详细地分享使用体验！很高兴 Naomi、Louis 和 Delwyn 能够一起为您理顺促销设置，让不同优惠机制可以按照预期顺畅运行，同时为顾客带来更清晰的购物体验。得知最终的解决方案也为店铺的转化表现带来了积极帮助，对我们团队来说尤其有意义。
我们一定会把这份认可转达给他们。能够在遇到复杂设置时及时为商家找到合适的解决办法，正是我们一直努力做好的事情。感谢您的信任与推荐，也期待继续陪伴您的店铺开展更多成功的促销活动！
From BOGOS team with love 💗
I’ve had a great experience with BOGOS! The support team is always responsive and quick to help whenever I have questions or encounter setup issues
And thank you to Delwyn for patiently helping me resolve my recent offer setup problem and guiding me to use the system more effectively.
BOGOS is easy to use, and the reliable customer support makes the overall experience even better. Highly recommended!
We truly appreciate you taking the time to share such thoughtful feedback. It’s wonderful to know Delwyn could guide you through the setup and help you get more value from BOGOS. Your recommendation means a lot to our whole team.
From BOGOS team with love 💗
We use this app to offer free gifts to our customers during special events. It provides a wide range of conditions and settings, making it easy to create offers that fit the specific needs of each of our brands.
The support team is also very responsive, helpful, and always provides clear and accurate guidance whenever we have questions.
We’ve had a great experience with the app and will definitely continue using it. Highly recommended!
Thank you for such a thoughtful recommendation. It means a great deal to know that BOGOS has earned a place in your long-term workflow across different brands. We also truly appreciate your recognition of our team, as giving merchants dependable guidance is something we care deeply about.
Your trust in both the product and the people behind it is incredibly valuable to us, and we’re excited to keep supporting your future campaigns and growth.
From BOGOS team with love 💗
We’ve had a great experience with BOGOS. The app is very user-friendly and offers advanced functionality for setting up different promotional offers with ease. A special thanks to Lydia and Anne for their excellent support. They’ve been incredibly helpful, patient and always happy to clarify anything we needed. Highly recommended!
The support team is absolutely outstanding. We're on a vintage, non-OS 2.0 theme, and when we hit a snag with the product page widget, the team jumped on it right away — raised a ticket and had their tech team manually integrate it into our theme. Everything works perfectly now, and they stayed on top of it the whole way through.
The app itself is great and easy to use, but the support is what truly sets BOGOS apart. If you're on an older or customized theme, these are the people you want in your corner. Highly recommend!
Thank you so much for sharing such a thoughtful review. We’re especially glad our team could step in and make BOGOS work smoothly for you. Knowing everything is now running properly - and that you felt supported throughout the process - means a lot to us. We truly appreciate your trust, your recommendation, and your recognition of us.
From BOGOS team with love 💗
Mina for their support team has been awesome and quick in resolving my issues, bundle of thanks
, But i want to get the refund because i have over 100 orders out of which only 30 people could add free gift to their cart because of maybe some glitch or i don't know, and this is getting a mess at my end to sort things out with the customer. i would really glad if you guys could give me a refund.
We’re so glad Mina could step in and get everything sorted smoothly for you. Your kind appreciation means a lot, and we’ll make sure she sees it!
From BOGOS team with love 💗
I have a lot of free-gift-with-purchase promos throughout the year, but Shopify's native capabilities require customers to add the freebie to cart before trying the code. Every promo we would invariably get questions on why they didn't get it added to their cart, do taxes apply to the threshold, etc. It resulted in abandoned carts and a poor user experience, so I went looking for alternatives that would auto-populate the gift once the threshold was met.
When I first downloaded BOGOS, I was frustrated by how much needed to be customized to end up looking like I had imagined in my mind. That was, until I found out that the support is unparalleled, even over the weekend! They got me set up in just a few days and implemented every one of my very detailed customization requests.
And since then, whenever I've had a customization request, the support has continued to be excellent. Today, Naomi helped me resolve a display issue in 10 minutes.
If you're looking for a highly customizable app that allows you to boost AOV, BOGOS is the GOAT.
Thank you so much for taking the time to share such a detailed experience with BOGOS. We’re especially glad that the app has helped remove some of the friction you were seeing around gift-with-purchase campaigns and made those promotions feel much more seamless for your customers.
It also means a lot to hear how your experience evolved after working with our support team. Your recognition of Naomi’s effort, including support outside regular hours, is incredibly meaningful to us.
We’re truly grateful for your trust in BOGOS and for such a generous recommendation. Hearing that the app has become a strong fit for your promotion strategy and AOV goals is the best kind of feedback we could receive.
From BOGOS team with love 💗
We use this app almost every week and it works great for our needs. Occasionally we run into a hiccup, but their support team is consistently knowledgeable and responsive. Every issue we've brought to them has been resolved. Our recent experience with Reese was exceptional and drove me to finally write a review. Highly recommend this app.
We’re incredibly grateful that BOGOS has become such a regular part of your promotional workflow. A special thank-you for recognizing Reese. And we truly appreciate your trust in BOGOS and your generous recommendation.
From BOGOS team with love 💗
