Recensioner (1 870)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
22 november 2022

Extremely helpful and PROMPT. I was very impressed with their organization and the app works great.

KEYPER®, LLC
USA
Ungefär en månad användning av appen
Secomapp svarade 23 november 2022

Greetings, KEYPER®, LLC!

We here at Free Gifts love the great vibes you're sending our way:D
We are ecstatic to learn that you are pleased with our assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

Regards,
Hannah
Free Gifts - Customer Support Team

17 september 2018

Really must have for me as don't have time to set up detail promotions. This app and Secomapp team behind it did a fantastic job in setting me up.

nyom
Australien
Ungefär en månad användning av appen
8 juli 2023

I have tried to use other tools, but finally found that this one is the best.It's a bit expensive though.

Wuben Mexico
Hongkong SAR
29 dagar användning av appen
Secomapp svarade 14 augusti 2023

Good day to you Wuben Mexico,

We are so excited to know that our app and services could satisfy you! Thanks to your support, we would definitely work harder to develop better features for our precious customers!

Should you need our further assistance, we are always willing to give you a hand via our live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

23 maj 2023

Amazing support team! Helped me with every single question that I had and were very fast with speed Thanks!

Zunlex
USA
Ungefär en månad användning av appen
Secomapp svarade 9 juni 2023

"Greetings to you Zunlex,

Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you. Your awesome words motivate us to work harder to improve our app to be more user-friendly.

Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!

The very best,
Hannah
BOGOS - Customer Support Team

22 april 2021

Robert (and Louis the developer) are great! Fantastic support. It answered our needs to:
- give GWP over certain threshold
- add Promotion Message on the cart page to entice customers
- synced to inventory Good app to add.
Souni

Clarins USA - Private Sale
USA
Ungefär en månad användning av appen
Secomapp svarade 22 april 2021

Hi Clarins USA - Private Sale,

We take great pride in having your trust and satisfaction! Your support means world to us and we are so happy to accompany you in your business.

May you need any further assistance, please feel free to contact us via live chat or email support@secomapp.com!

All the best,

4 september 2018

This app works well with our website and I like how there are many options for promotions to play with. The Secomapp team has been very supportive especially Peter who helped us to the last minute. Thank you Peter! Much appreciated! Very recommended this app!

Xnihilo Com Au
Australien
Ungefär en månad användning av appen
5 september 2022

Quick responses from support. We needed an app that didn't require a coupon code in order to handle free gifts, and this app did just that.

Logan + Lenora
USA
Ungefär en månad användning av appen
Secomapp svarade 12 september 2022

Dear Logan + Lenora,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

8 oktober 2015

Great app and great support! Love it!

Clairesvitamins
Nederländerna
Ungefär en månad användning av appen
3 september 2018

We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick app paid and where so happy we found one ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install

Redootattoo
Kanada
30 dagar användning av appen
12 september 2016

I want to rate this higher except the customer service is terrible! I reached out to them only to later recieve a message 2 days later asking me if I had any questions, as if they never read my prior message. After i responded and explained that I had already messaged, I received a return message that appeared as though they did not even read what I wrote but rather just responded with some kind of template. All i wanted was a good gift app so i could offer my customers exclusive gifts but I cannot seem to receive an type of support. really too bad.

Your Connection Destination
USA
30 dagar användning av appen