Recensioner (1 885)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
12 juni 2021

offers are working smoothly, store loading speed and offer loading speed are the same, and its a big positive impact on customers, all features are good, there are many options to customize an offer, and client support is also good.

BusyStreet.in
Indien
6 dagar användning av appen
Secomapp svarade 14 juni 2021

Good day BusyStreet.in,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

31 januari 2022

even though this app is pretty different from what I look for, the function is really good. I will be back when I need this app, and their service is also really good, despite free trial period, they gladly customize it for me.

ASIAN MART INC
USA
6 dagar användning av appen
Secomapp svarade 7 februari 2022

Dear ASIAN MART INC

You made our day by putting your trust in the Free Gifts app and giving it such a high rating! Our entire team is overjoyed that we were able to help and please you!

If you have any further requirements, please contact us by live chat or email at support@secomapp.com. We will be happy to assist you at any moment!

Have a nice day!
Perry
Free Gifts - Customer Support Team

31 juli 2018

He provides excellent support whenever needed . Quick response and almost turns up with a solution or work around . Thanks Nicolas.

Slidebelts
USA
6 månader användning av appen
2 augusti 2019

This app is really fun and adds a lot to my store. I had some issues and the developers were quick to solve them. Offering gifts to your customers makes them feel appreciated and might just bring them back again and again. I would highly recommend this app!

The Glacier Co
USA
6 månader användning av appen
Redigerat 21 november 2017

We had a promotion where there was a minimum spend on a particular collection/category and a FREE product was given.

I trialled about 8 different apps and not one could do what I needed it to. I contacted Secomapp App with my issue and they actioned this for me within 2 hours.

AMAZING, AMAZING, AMAZING SERVICE. I HIGHLY RECOMMEND THIS APP!

Elitesupps
Australien
6 månader användning av appen
Redigerat 2 mars 2022

Very professional team and great application. I'm testing this out now and hoping for great results.

Used by God
USA
6 dagar användning av appen
Secomapp svarade 28 februari 2022

Updated Mar 3, 2022
Hello Used by God,

Thank you so much for taking the time to write such a kind review! Thanks to your useful feedback, our development team is inspired to keep improving the software!

If you require any additional assistance, please contact us by live chat or email at support@secomapp.com. We're always willing to assist. Our first priority is always to provide you with the best possible service!

We wish you the very best!
Fletcher
Free Gifts - Customer Support Team
-------------
Hi Used by God team,

We have sent you an email regarding the trial period and a follow-up email to see if you need any further assistance.
I look forward to your response!

25 november 2021

Simple to setup the rules and working amazingly!
The customer support is there for you in any moment you need them.
Thank you Ellie and Anne.

VacuumCleanerMarket
USA
5 dagar användning av appen
Secomapp svarade 26 november 2021

Nice day to you VacuumCleanMarket,

Thank you so much for leaving so awesome a review! Ellie and Anne would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

Redigerat 8 oktober 2022

I'm not one to leave a lot of reviews, but I had to for Free Gifts. I tried so many other apps before I finally one that does what I actually want, which is automatically add 2 free gifts to the cart for the purchase of one product. The functionality is awesome and can be very tailored to suit your needs which I loved. Also the support team was awesome - very prompt despite a large time difference, super helpful and went above and beyond to help me make sure everything was set up correctly. 100% recommend this app for special offers on Shopify. The absolute best!

Metabolic Transformation
USA
5 dagar användning av appen
Secomapp svarade 13 oktober 2022

Hi there, Metabolic Transformation

Thank you so much for your kind words about our assistance :D
Your excellent comment has given us a lot of confidence, and we will use it to improve our services!

Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at support@secomapp.com!

We look forward to working with you again!

Best wishes,
Hannah
Free Gifts - Customer Support Team

21 september 2018

Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!

Di Morelli Skin Care
Kanada
6 månader användning av appen
10 juni 2021

Support from this group is terrific. Trix and her team helped us get things set-up, worked through my own technical deficiencies, really responsive. Highly recommended.

Bees & Trees Manuka Honey
USA
5 dagar användning av appen
Secomapp svarade 11 juni 2021

Hi Bees & Trees Manuka Honey,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Rio
Free Gifts - Customer Support Team.