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Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.
Good day to you Kuppy,
We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.
Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!
All the best,
Hannah
Free Gifts - Customer Support Team.
Customer service was great and set up was simple! Excited to utilize this for future sales and promotions!
Our support team really appreciate your review. We're thriving to develop our app to serve you better!
brilliant support, went out his way via skye to really help.
This app is so good. Excellent fast support. Provide the best free gifts features. It is so helpful.
I have chosen this app to increase our sales over Christmas. I am not a technical person therefor I have contacted your support team via chat. Daisy immediately responded and has helped me throughout the whole process of setting up my first free gift listing. I cannot really express how thankful I am. My experience with your support team and especially with Daisy have been outstanding and for me personally - one of a kind. Your app and especially your whole support team is amazing. Thank you very much and I will highly recommend your app and the Service.
Dear Thompson Luxury Bags,
Our team, especially Daisy is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Alex
Free Gifts - Customer Support Team
Great app, works perfectly without changing checkout settings like other apps do. Perfect if your website uses many languages! Great Customer service
Good day Kaio-Dia!
We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
BOGOS - Customer Support Team.
I used this app to do a buy one and get one for free for my shop .I felt confused at beginning, but thanks to David and Anna 's help . 5 stars for their service.
Greetings ROMISS,
It is always a pleasure to serve you, and our team, particularly Anne and David, are delighted to have you on board. With your help, we can make even more progress on our Free Gifts app development.
If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!
Much appreciated,
Jim
Free Gifts - Customer Support Team.
Great customer care, thanks David and Brian, i needed to change some sentences and change liquid code in my theme, super Davide and Brian, in less than a hour they gave me all!
Dear PerTeGioielli™
That is an incredibly touching review! David and Brian are ecstatic right now!
We now have even more motivation to improve our services in the future, thanks to you :)
Please contact us via Live Chat or support@secomapp.com if you require any assistance.
Many thanks,
Daniel
Free Gifts - Customer Support Team
Robert, Trix and Louis are really on it. Based in South Africa these guys were basically available 24 hours and assist with a few mods on the site. The support for this app is what is sets apart.
Nice day to you iProtein,
Thank you so much for leaving so awesome a review! Trix and Louis would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
The support team worked endlessly to help me out with any issue and installed the code for me for free! The free gift app is amazing! It is a great sales booster for any store. I love it. 5 stars well deserved!