Recensioner (1 870)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
28 november 2018

Great App to bring more sales to your store, support is very helpful and quick will make it very easy to setup.

HARDBOYstore Auto Enthusiast Apparel line
Marocko
6 dagar användning av appen
29 maj 2019

Very happy with this app, gives me a lot of options and has improved sales. Support is very quick and very helpful.

Spascriptions.com.au
Australien
6 dagar användning av appen
12 oktober 2022

App has a nice set of features. You will most likely have to engage their support to finish installation as it does require you to modify code in multiple liquid files yourself. Their support is very friendly, helpful, and fast, so if you’re okay granting collaboration access you should be in good hands. They make a backup of your theme code before modifying it and provide instructions to restore if anything goes wrong. Some of the descriptions in the app’s settings took us a bit to decipher. I think it’s a translation issue. Would like more options to modify the customer facing parts of the app without having to dive into the CSS in the theme. Overall so far so good.

Sketchboard Pro
USA
Ungefär 4 timmar användning av appen
Secomapp svarade 13 oktober 2022

Hi Sketchboard Pro,

Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

4 april 2018

This app is amazing! It offers so many customizable features that can drastically improve your conversion rates!

The support team is by far one of the best I've ever dealt with! They are so caring and willing to put in the time and effort to see that your store is customized specifically to your liking!

I definitely recommend getting this app!

Fishers Kit
Kanada
6 dagar användning av appen
10 juni 2021

Support from this group is terrific. Trix and her team helped us get things set-up, worked through my own technical deficiencies, really responsive. Highly recommended.

Bees & Trees Manuka Honey
USA
5 dagar användning av appen
Secomapp svarade 11 juni 2021

Hi Bees & Trees Manuka Honey,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Rio
Free Gifts - Customer Support Team.

4 mars 2019

Slowed down my site pretty bad. I uninstalled after a few hours live and sales came back in right away

Irresistible Me
USA
5 dagar användning av appen
10 oktober 2021

very sad app, and worse service. applying their code impacts website functionality and they are least interested in helping out.

Belora
Indien
5 dagar användning av appen
Secomapp svarade 10 oktober 2021

Updated October 13, 2021
Hi Belora,

It is a pity that I haven't received your response. I have sent you 2 more emails regarding the issue has been fixed. Could you please check it?

We look forward to hearing from you!
----------------------
Hi Belora,

I'm really sorry for the unhappy experience!
I have sent you 2 emails regarding the issue with the ticket ID: #108231 and #107927.
Could you please check it and let me know your thought?

30 juni 2021

Installed this app for a sale and it works well. I would recommend installing for your store too....

FitOne Nutrition Center
USA
5 dagar användning av appen
Secomapp svarade 1 juli 2021

Hi FitOne Nutrition Center,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Rio
Free Gifts - Customer Support Team.

Redigerat 2 augusti 2019

The app did not work for us and caused our site to lockup. Support by email is in Asia. So if you live anywhere in the USA, your issue will not be addressed until the following day. It's a great concept though. We didn't get to use because it bought our site to a halt.

T.M. Ward Coffee Company
USA
5 dagar användning av appen
28 mars 2023

Thanks to anne, Louis for their help, they solved my problem, even during the trial period. This app is great, I believe it can help me increase my turnover and serve my customers better.

Honeykissme
USA
Ungefär 4 timmar användning av appen
Secomapp svarade 7 april 2023

Good day Honeykissme,

You made our day with your trust in BOGOS app and your awesome review! Our team, especially Anne and Louis, is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
BOGOS - Customer Support Team.