BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Recensioner (2 252)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
11 januari 2021

I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.

Work Tech Shop
Filippinerna
21 dagar användning av appen
Secomapp svarade 15 januari 2021

Thank you for your review! We are constantly working on improving our product and we value your feedback.

8 maj 2020

App is good and does what it says. Overseas support was slow - we lost a full day with each response as they asked for "access to my store" repeatedly. You already have it - just *check* before requesting again. Our gift was not showing up as a choice to select in the app. I finally gave up on support and just created a new product to fix myself.

It would be nice to be able to customize style of the Cart message - this is in their CSS so u cant modify.

Alpyn Beauty
USA
25 dagar användning av appen
Secomapp svarade 8 maj 2020

Apologize for what you've been through with our support team. We would be so appreciated if you could manage to drop us your urgent request within our working hours: 8.30 am- 6pm (Mon-Sat Noon, GMT +7). We have sent you a follow-up mail and wish to continue helping you handle all troubles with promotions.

22 november 2021

Staff super atencioso, prestável e rápido nas respostas. Do melhor suporte ao cliente que já tive! Em relação à App, podia ser mais completa e trabalhar melhor o design e a disposição dos produtos, ocultando os que se encontrem esgotados.

SANJO
Portugal
20 dagar användning av appen
Secomapp svarade 24 november 2021

Hi SANJO,

Our team is always grateful to have you with us and it's always our pleasure to be with you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

22 november 2022

DO NOT INSTALL Continued to function after being uninstalled. Couldn't get it turned off. Worst app I have ever used.

Cornbread Hemp™
USA
22 dagar användning av appen
Secomapp svarade 23 november 2022

Hi Cornbread Hemp™,

Glad to know that the thing has been resolved already! If you need any further assistance, feel free to reply to ticket #130030 and our team will always be more than willing to help!

Richard
Customer Success Manager

20 april 2022

the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!

Amile
Singapore
20 dagar användning av appen
Secomapp svarade 26 april 2022

Hi Amile,

We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.

Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!

Best wishes!
Luz
Free Gifts - Customer Support Team

3 mars 2022

We used the app's services to set up a gift with purchase for a campaign. We had some issues with order processing due to settings in the app and (mainly) David from BOGO was happy to help! We got quick responses at all hours and they are quick when it comes to finding solutions. We eventually found a way to fix the issue!

nl.summumwoman.com
Nederländerna
18 dagar användning av appen
Secomapp svarade 8 mars 2022

Hope you are having a wonderful day,

We really appreciate you for taking the time to provide such a nice remark! David would be ecstatic! We will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Steven
Free Gifts - Customer Support Team.

28 november 2019

We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.

Madison + Mallory
USA
20 dagar användning av appen
13 september 2022

Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.

SWIISH
Australien
Ungefär 15 timmar användning av appen
Secomapp svarade 22 september 2022

Good day to you SWIISH!

Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign!

If you ever need assistance with upcoming ones just message us via LiveChat or send us an email at support@secomapp.com!

It's always a joy to have you!
Hannah
Free Gifts - Customer Support Team.

5 april 2017

Really quick install, great customer service! the app gave us great results from our email marketing campaign. Can't wait to try out all the options that come with the app.

1000hour
Australien
14 dagar användning av appen
23 november 2018

I am pretty happy about this app, and the customer service ! Louis has been awesome with me. Now I will check if this app is able to convert my customers !

mylovingbrushes
Frankrike
13 dagar användning av appen