BOGOS.io Free Gift Buy X Get Y , 1 755 recensioner
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Staff are very helpful and quick to respond. Thank you David for your help.
Really great app that ultimately brings high value to any store with high converting functionalities. Special thanks to Mina who helped me setting-up offers!
Hello Ecleasia,
That review has warmed our hearts tremendously! Mina is speechless right now because she is overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead :D
If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.
Best wishes,
Hannah
BOGOS - Customer Support Team.
Awesome! Really appreciate the responsive service from the support team and highly knowledgeable on resolving the issues and the customisations requested by us. Worth of choosing the app. One App for all the offers. Highly recommended.
Good morning thedeconstruct!
We are so blessed right now to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer service!
We will definitely let the support team know about your kind praise and we are sure that they will be so very happy. :)
If you ever need assistance just let us know via LiveChat or our support email support@secomapp.com!
You really made our day!
Hannah
BOGOS - Customer Support Team.
The customer service of this app responds promptly, and there is no fear of issues being unresolved! I am extremely grateful for the assistance in setting up the backend and the quick problem-solving. They are also willing to brainstorm if there are any optimization methods. Thank you so much!
Dear LiFE RiCH 富川創造,
We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.
Best regards,
Hannah
BOGOS - Customer Support Team.
Everytime we face a problem they solved my problem immediately and I'm grateful for this, keep it up!
Have a wonderful day, GAIAS!
It's so great having you with us; your lovely review has made our day. We can't be happier to have satisfied you with our app and services. We will certainly work harder to improve our app and hope that you will have successful sales campaigns with our app.
If you need any assistance, feel free to let us know via live chat or email us at support@secomapp.com. Our team is always willing to support you as soon as possible.
Best regard,
Hannah
BOGOS - Customer Support Team
I spoke to Anne, and she was super nice, helping us with some inconvenience and fixing it the same day.
Awesome customer support!
Good day Mad Keen Fishing,
You made our day with your trust in BOGOS app and your awesome review! Anne and our team would be really happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Hannah
BOGOS - Customer Support Team.
Had a little bit of technical trouble when first using the app, but their online chat team were SO helpful and went above and beyond to make sure we were happy with the outcome. Mina and Louis were wonderful and accomodating. Highly recommend.
Hi Moe Moe Design,
Thank you so much for leaving so awesome a review! Mina and Louis would really be happy to know that you are satisfied with our app and support team!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Hannah
BOGOS - Customer Support Team.
Assistance was great, assistant was patient and efficient.
I was thoroughly impressed with the quick and efficient customer service provided by this app and the support team. The user interface was easy to navigate, and the support team was knowledgeable and responsive, addressing any technical issues I encountered promptly and effectively.
That being said, I did come across one minor issue that I feel could be improved upon. It appears that the app does not offer the option to set different messages for the gift sliders, instead relying on a global message to be displayed regardless of the activated offer. This could potentially limit the ability of users to customize messages to specific gift offers.
Despite this drawback, the app's overall functionality and outstanding customer service more than make up for it. The app's team was able to address my concerns in a professional and courteous manner, making the process smooth and stress-free.
Good day Bogotestcpl,
I just want to say thank you for your kind and helpful feedback about our app. Our team has noted your recommendation about gift slider title, and we will definitely keep it in that mind as we work on improving the app. We always try our best to provide the most satisfactory support for our awesome customers, so your review means a lot to us.
If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!
Best wishes,
Hannah
BOGOS - Customer Support Team.
excellent app and excellent support! I have tried other similar apps and they have lots of issues and slow support. these guys are the best!