Helhetsomdöme
4,9
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
21 november 2023

Mina was amazing, thanks very much

Kiwi Games
Nya Zeeland
9 dagar användning av appen
30 juli 2023

Amazing and efficient service! Actioned everything I requested immediately. This is a useful app to get around the limitations of Shopify's 'buy x get y' discount.

Xtend Outdoors
Australien
3 månader användning av appen
Secomapp svarade 14 augusti 2023

Hello Xtend Outdoors,

Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience.

If you require any extra assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one priority is to offer you the best service possible!

Best regards!
Hannah
BOGOS - Customer Support Team

27 september 2023

Excellent, and the service staff is very friendly.

羅技 Logi 網路旗艦店
Taiwan
Mer än ett år användning av appen
24 augusti 2023

Thank you so much for the answer by Louis Anne
it really feel so good when someone quickly helping me
Thank you so much BOGOS team~

Store
Taiwan
2 månader användning av appen
24 maj 2023

Really great app that ultimately brings high value to any store with high converting functionalities. Special thanks to Mina who helped me setting-up offers!

Ecleasia
Frankrike
29 dagar användning av appen
Secomapp svarade 9 juni 2023

Hello Ecleasia,

That review has warmed our hearts tremendously! Mina is speechless right now because she is overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead :D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team.

24 augusti 2023

You don't need to worry about any problem when it happend,you have greatest support team.
Customer Support is awesome.response is so fast and they understand what problem happend to me.
DEV team also awesome they change code and help me so fast.
Thanks for your kindly support Mina.

PYKES PEAK
Japan
6 dagar användning av appen
21 juni 2023

The customer service of this app responds promptly, and there is no fear of issues being unresolved! I am extremely grateful for the assistance in setting up the backend and the quick problem-solving. They are also willing to brainstorm if there are any optimization methods. Thank you so much!

LiFE RiCH 富川創造
Taiwan
2 månader användning av appen
Secomapp svarade 2 juli 2023

Dear LiFE RiCH 富川創造,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.

Best regards,
Hannah
BOGOS - Customer Support Team.

19 september 2023

As Shopify does not have a native gift with purchase functionality, after rigorous research, this is the best app to do it. This has the most functionality, the quickest and best in app support and has been around for the longest.

Also thanks to Mike and Daniel for quick and capable responses.

Dead Sea Dream
Storbritannien
5 dagar användning av appen
19 juli 2023

Had a little bit of technical trouble when first using the app, but their online chat team were SO helpful and went above and beyond to make sure we were happy with the outcome. Mina and Louis were wonderful and accomodating. Highly recommend.

Moe Moe Design
Australien
5 dagar användning av appen
Secomapp svarade 14 augusti 2023

Hi Moe Moe Design,

Thank you so much for leaving so awesome a review! Mina and Louis would really be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
BOGOS - Customer Support Team.

30 juli 2023

I spoke to Anne, and she was super nice, helping us with some inconvenience and fixing it the same day.

Awesome customer support!

Mad Keen Fishing
Australien
Ungefär en månad användning av appen
Secomapp svarade 14 augusti 2023

Good day Mad Keen Fishing,

You made our day with your trust in BOGOS app and your awesome review! Anne and our team would be really happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
BOGOS - Customer Support Team.