Helhetsomdöme
4,9
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
Redigerat 23 juni 2022

I have been really happy with the support provided by the app. They are always genuinely friendly and willing to help answer questions. They have provided quick solutions to any issues that I have encountered and have offered customization solutions when needed. I would highly recommend giving the app a try!

Grace and Lace
USA
12 månader användning av appen
Secomapp svarade 14 juni 2022

Grace and Lace, I hope you are having a wonderful day.

We appreciate you taking the time to leave such a nice comment! We will continue to work hard to improve the features and experience of our loyal customers.

If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our primary goal is to provide you with the best service possible!

Best wishes!
Steven
Free Gifts - Customer Support Team

19 augusti 2022

The support team is so great - very responsive and quickly resolves issues, and they follow up to make sure that everything is okay. Thank you Ellie, Louis and David.

TONIC15
Storbritannien
12 månader användning av appen
Secomapp svarade 22 augusti 2022

Dear TONIC15,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Ellie, Louis and David would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
Free Gifts - Customer Support Team.

5 augusti 2021

I used this app for a Buy one Get one Free promotion. Had issues to begin with but Trix from their support team was brilliant in assisting to get everything running smoothly.

Abundant Natural Health (US)
USA
12 månader användning av appen
Secomapp svarade 5 augusti 2021

Hi Abundant Natural Health (US),

Thank you so much for your awesome review! Trix would definitely be happy to know that you're satisfied with our app and support. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Rio
Free Gifts - Customer Support Team.

1 december 2015

Great app. Fast, free installation was very much appreciated! Used for our weekend of holiday deals...easy to set up, worked smooth and as advertised. Thanks Free Gifts!

Beardition
USA
12 månader användning av appen
Redigerat 20 februari 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
USA
11 månader användning av appen
Secomapp svarade 11 mars 2021

Thank you for leaving us a review! Robert will definitely be very happy to read your review!

2 augusti 2023

Really good support! Recommend this app. It works as promised and it helped me boost my sales revenue. My support Rep Mina was also really helpful

Allgaeuer Wanderimkerei
Tyskland
7 månader användning av appen
Secomapp svarade 14 augusti 2023

You have a fantastic day, Allgaeuer Wanderimkerei!

We sincerely appreciate your kind words. Mina, as well as the rest of the team, are ecstatic that we could start helping you right away. Because of your invaluable support, we will undoubtedly work even harder to enhance both our app and our support team.

If you need any further assistance, don't hesitate to get in touch with us via live chat or email at support@secomapp.com. We always feel happy to be with you.

Wishing you luck for your future promotions!
Hannah
BOGOS - Customer Support Team

26 november 2021

Using this app to help us offer a free gift on orders. Works perfectly, and their support is incredible! So responsive and helped with an issue that arose immediately! Fully recommend.

Vida Optima
USA
11 månader användning av appen
Secomapp svarade 29 november 2021

Hi Vida Optima,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.

14 oktober 2017

Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...

Eflow Nutrition
USA
11 månader användning av appen
2 augusti 2021

I used this app for a GWP promotion and worked really well. The support team and the developer we excellent in helping us deliver a seamless campaign.

Beforeyouspeak Coffee
Australien
11 månader användning av appen
Secomapp svarade 5 augusti 2021

Good day Beforeyouspeak Coffee,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with our app support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

All the best,
Ellie
Free Gifts - Customer Support Team.

28 oktober 2016

Responsive team that was helpful with any questions or concerns I had for our store.

Titika Active Wear
Kanada
11 månader användning av appen