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Trix was so helpful and a delight to talk with. She was quick to respond to all of my questions and offered to help in anyway.
Good day to you babelash-dev,
We are so excited to know that our app and services could satisfy you! Thanks to your support, we would definitely work harder to develop better features for our precious customers!
Should you need our further assistance, we are always willing to give you a hand via our live chat or email support@secomapp.com.
Best regards,
Trix
Free Gifts - Customer Support Team.
Anne attended me today. I just download the app and needed some support. She was great helping me, i wanted to create a special offer and she went through all the options trying to understand me step by step all the time. The main point is that she cambe back with a solution and configurated the gift for me. I recommend them ! Thanks
Hello Three Hugs - Puériculture, Mode et Accessoires de bébé,
That review has warmed our hearts tremendously! Anne and Louis are speechless right now because they are overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead:D
If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.
Best wishes,
Becky
Free Gifts - Customer Support Team.
We needed this app to offer a free tee where the customer chooses the size tee they want. This works great. Response is quick and polite. Installing code is also very quick.
Great app! Works great! The support is always ready to answer your questions and inquiries.
Anne was incredible today working systematically with me to sort some errors in our set up. She is so lovely to work with, super fast and polite. Brian and Alex worked away behind the scenes to solve as well and Daniel also provided speedy help when needed! Would recommend!
Greetings BINIBAMBA!
Anne, Brian and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!
Let us know on Live Chat or email support@secomapp.com when you need us.
We will be there for you :D
Hannah
BOGOS - Customer Support Team
It gets the job done and the support is great.
Trix (and the developer) are great! Fantastic support. Second time I use their app. It answered our needs to:
- give GWP over certain threshold
- add Promotion Message on the cart page to entice customers
- synced to inventory Good app to add.
Souni
Hi Vente Privée | GROUPE CLARINS | Private Sale,
Thanks a ton to your wonderful feedback! Trix and Louis would definitely be excited to read your review and our team is so thrilled to know that Free Gifts app has been installed on your two stores.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Sam
Free Gifts - Customer Support Team.
Great app and very responsive support!
nice app and support, Mina help me fix the problem quickly, very professional, thank you very much !
KissLove Hair, have a fantastic day!
Thank you a ton for your fantastic review of our team support! We are so happy to know that you are satisfied with our service and Mina is the happiest of all of us :D. Your lovely words definitely motivate us to work harder to improve our app more user-friendly.
If you have any questions, please contact us by LiveChat or email at support@secomapp.com.
So happy to be working with you!
Hannah
BOGOS - Customer Support Team
Good support, app does what it says.