รีวิว (1,870)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 91% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
22 เมษายน 2021

Robert (and Louis the developer) are great! Fantastic support. It answered our needs to:
- give GWP over certain threshold
- add Promotion Message on the cart page to entice customers
- synced to inventory Good app to add.
Souni

Clarins USA - Private Sale
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
Secomapp ตอบแล้ว 22 เมษายน 2021

Hi Clarins USA - Private Sale,

We take great pride in having your trust and satisfaction! Your support means world to us and we are so happy to accompany you in your business.

May you need any further assistance, please feel free to contact us via live chat or email support@secomapp.com!

All the best,

4 กันยายน 2018

This app works well with our website and I like how there are many options for promotions to play with. The Secomapp team has been very supportive especially Peter who helped us to the last minute. Thank you Peter! Much appreciated! Very recommended this app!

Xnihilo Com Au
ออสเตรเลีย
ประมาณ 1 เดือน ในการใช้แอป
5 กันยายน 2022

Quick responses from support. We needed an app that didn't require a coupon code in order to handle free gifts, and this app did just that.

Logan + Lenora
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
Secomapp ตอบแล้ว 12 กันยายน 2022

Dear Logan + Lenora,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

8 ตุลาคม 2015

Great app and great support! Love it!

Clairesvitamins
เนเธอร์แลนด์
ประมาณ 1 เดือน ในการใช้แอป
3 กันยายน 2018

We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick app paid and where so happy we found one ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install

Redootattoo
แคนาดา
30 วัน ในการใช้แอป
12 กันยายน 2016

I want to rate this higher except the customer service is terrible! I reached out to them only to later recieve a message 2 days later asking me if I had any questions, as if they never read my prior message. After i responded and explained that I had already messaged, I received a return message that appeared as though they did not even read what I wrote but rather just responded with some kind of template. All i wanted was a good gift app so i could offer my customers exclusive gifts but I cannot seem to receive an type of support. really too bad.

Your Connection Destination
สหรัฐอเมริกา
30 วัน ในการใช้แอป
5 ธันวาคม 2022

Love this app and customer service is second to none. David, Ellie, Brian, Henry, Alex, and everyone from the team are super friendly and helpful. They respond promptly and make sure you are happy with everything. App features are also amazing, from gift icons to thumbnails, popups, and sliders. Highly recommend!

Adora Silk
ออสเตรเลีย
29 วัน ในการใช้แอป
Secomapp ตอบแล้ว 6 ธันวาคม 2022

Good day Adora Silk!

Sincerely, thank you for such a wonderful review! Our whole team will be delighted to read your feedback, which is full of praise. Free Gifts staff will work even harder to bring better features and services if you continue to support us.

You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at support@secomapp.com. We look forward to speaking with you!

Thank you and best wishes,
Hannah
Free Gifts - Customer Service Team

24 พฤษภาคม 2023

Really great app that ultimately brings high value to any store with high converting functionalities. Special thanks to Mina who helped me setting-up offers!

Ecleasia
ฝรั่งเศส
29 วัน ในการใช้แอป
Secomapp ตอบแล้ว 9 มิถุนายน 2023

Hello Ecleasia,

That review has warmed our hearts tremendously! Mina is speechless right now because she is overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead :D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team.

15 กันยายน 2021

The staff members are amazing and very helpful. They help me installing my offers et resolve some issues in minutes only ! I really recommend the app!

Be my cook
สหราชอาณาจักร
29 วัน ในการใช้แอป
Secomapp ตอบแล้ว 17 กันยายน 2021

Hi Be my cook,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Sam
Free Gifts - Customer Support Team.

20 ตุลาคม 2021

Fantastic app, did everything I needed it to and the support I received from Robert was outstanding, answered all my questions - explained brilliantly. Helped me fix and issues or questions I had quickly. Then followed up afterwards which I really appreciated. He is a fantastic member of the team!

Lanoguard
สหราชอาณาจักร
29 วัน ในการใช้แอป
Secomapp ตอบแล้ว 21 ตุลาคม 2021

Hi Lanoguard,

You made our day with your awesome review! Robert will be happy to know that he was able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features.

May you need any support, please let us know via our livechat or email us at support@secomapp.com. We're just an email away :)

Best regards,
Alex
Free Gifts - Customer Support Team.