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I started using this app to create upselling promotions, to reward our customers with gifts upon spending a certain threshold at our store. Whilst this app requires installing to the backend files, the support is amazing! I've had the pleasure of having Anne and Brian help me, with the entire process! They replied me really fast and helped resolve any problems or questions I had, moreover they helped me create some adjustments to our site per our request beyond the app. As soon as the installation was completed, everything worked great! I have no further feedback as everything was phenomenal!
Good day DZAGE!
Thank you so much for such a lovely review! Anne and Brian will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you with better products and services.
For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!
Best wishes,
Star
Free Gifts - Customer Service Team
Great Customer Service!! Went above and beyond from the jump. Helped me set up my sale immedietly. HIGHLY RECOMED!
Good day D8 Gas,
Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.
If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!
Best regards,
Morgan
Free Gifts - Customer Support Team.
Excellent customer service and a great app for any Shopify store! I am using this app for my Black Friday promotion and the support team assisted with everything I needed to get it up and running on short notice. Highly recommended.
Good day to you Eveline Cosmetics Canada,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
Great customer service setting up codes! Quick, helpful, and friendly. I would recommend it. Thanks.
Good day Human Food,
Thank you so much for leaving us an awesome review! With your precious support, our team is encouraged to work harder to improve the app and the support team.
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Ellie
Free Gifts - Customer Support Team.
This is the best "buy x get y" free app for Shopify. Easy install (they do it for you, free), easy to customize the functionality. This app has lead to many sales for us.
Also, they have the best support of any other developer I've seen.
First-rate product and company!
offers are working smoothly, store loading speed and offer loading speed are the same, and its a big positive impact on customers, all features are good, there are many options to customize an offer, and client support is also good.
Good day BusyStreet.in,
You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Richard
Free Gifts - Customer Support Team.
even though this app is pretty different from what I look for, the function is really good. I will be back when I need this app, and their service is also really good, despite free trial period, they gladly customize it for me.
Dear ASIAN MART INC
You made our day by putting your trust in the Free Gifts app and giving it such a high rating! Our entire team is overjoyed that we were able to help and please you!
If you have any further requirements, please contact us by live chat or email at support@secomapp.com. We will be happy to assist you at any moment!
Have a nice day!
Perry
Free Gifts - Customer Support Team
He provides excellent support whenever needed . Quick response and almost turns up with a solution or work around . Thanks Nicolas.
This app is really fun and adds a lot to my store. I had some issues and the developers were quick to solve them. Offering gifts to your customers makes them feel appreciated and might just bring them back again and again. I would highly recommend this app!
We had a promotion where there was a minimum spend on a particular collection/category and a FREE product was given.
I trialled about 8 different apps and not one could do what I needed it to. I contacted Secomapp App with my issue and they actioned this for me within 2 hours.
AMAZING, AMAZING, AMAZING SERVICE. I HIGHLY RECOMMEND THIS APP!