BOGOS.io Free Gift Buy X Get Y
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Assistenza di alta qualità! Complimenti alla signora Mina per il supporto in chat, è stata super disponibile. Ha risolto un problema abbastanza complesso e si è presa cura di tutto a 360 gradi
The BOGOS: Free gift & Buy X Get Y support team provided outstanding assistance in helping me set up an offer on my store. Their response time was impressive, and their support agent guided me through the process with expertise and patience. They offered creative solutions tailored to my store's needs and provided valuable insights on best practices. The support team's dedication and professionalism were commendable, and I highly recommend their services.
Exceptional and first rate experience from start to finish with this product. This app does something very straightforward but it does it incredibly well! In addition, it is expertly supported by a dev and support team who are second to none in my experience. Use this app, I guarantee you will not be disappointed! 10/10!
Good morning Victoria Beckham US!
Our Free Gifts team feels so blessed to have had amazing merchants like yours encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise!
If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com!
You really made our day :D
Hannah
Customer Support Team - Free Gifts
Easy setup and very good technical support.
The app is perfect and complete.
We are very satisfied!
Quick and efficient team, Anne answered any queries I had and sorted my issues to my satisfaction! App feels easy to use and looking forward to using this app to make more sales.
Good day to you, JesseBlack Styles!
The Free Gifts support team really appreciates the kindness and love from you to us.
We are overjoyed upon receiving that raving review and Anne is really the happiest out of us all :D
If you ever need anything just hit us up over on our LiveChat and support@secomapp.com email!
Glad we are working together!
Ellie
Customer Support Team - Free Gifts
We just recently downloaded the "Free Gifts" app by Secomapp, and it has been nothing but the best experience thus far. The customer service was phenomenal. They were very quick to help with the proper installation of the app and went as far as making sure everything was integrated properly into our store website. Great app. Great features. Great customer service. Best application thus far!
I found it difficult to cancel this app and get in touch with customer support but after I complained with a 1 star rating they were attentive and helpful so upgrading from 1 to 3 stars.
Updated December 27, 2021
Hi Jasmine and Will,
I have sent another follow-up email to the ticket IDs: #113682 and #113686 but still haven't received your response yet. Could you help me check it and let me know your thought?
******
Updated December 24, 2021
Hi Jasmine and Will,
It's a pity that I haven't received your response. I have tried to contact you via 2 emails with ticket IDs: #113682 and #113686.
Could you help me check your mailbox and let me know your thought?
I look forward to your response!
******
Hi Jasmine and Will,
I'm really sorry for this unhappy experience!
I have sent you an email regarding the information of canceling the app's subscription with the ticket ID: #113682.
Could you help me check it and let me know your thought?
The Free Gifts BOGO buy x get y app is great and customer service has been fantastic. Highly recommending this app.
Hello, Body Armor 4x4!
Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.
If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!
Best of wishes,
Hannah
Free Gifts - Customer Support Team.
Great app with great support especially Trix she is an awesome help. But the checkout button not working in one time when you will click multiple times then it will work.
Good day FIXDERMA SKINCARE,
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team.
I had the pleasure to be assisted by David, and from the beginning he treated me with respect and in small amount of time he resolved my problem
Hi Tenebris,
Thank you so much for your awesome review! David would be excited when reading this. Thanks to your trust in our BOGOS app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Hannah
BOGOS - Customer Support Team.