BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

รีวิว (2,342)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 93% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
5 พฤศจิกายน 2023

I can't express how grateful I am for the overwhelming support I received from Mina while setting up my Shopify review app. Mina went above and beyond to ensure that everything was set up properly, and her assistance was nothing short of exceptional. Her patience and expertise made the entire process a breeze, and I couldn't be happier with the results. Mina's dedication and willingness to help truly made the difference. Five stars are simply not enough to reflect the quality of service I received. Thank you, Mina, for your outstanding support!

My Store
สหรัฐอเมริกา
ประมาณ 1 ชั่วโมง ในการใช้แอป
6 พฤษภาคม 2020

Was not a great experience. The interface doesn't initially align with store design. Even with support trying to fix fonts and colours, it doesn't look professional on my customer's end. Then removed the app and it got messy. Code left everywhere. App creates free variants alongside normal variants that were left live on the store. Had customers buying 'free' items before I could find them all! Angry customers wanting to know why they couldn't get all their multiple free items they ordered. Never really got to test how well the app functions in-cart. Thankfully I had backed up the store and could revert, but had to manually scour every product to delete all the free variants!

BabiesAfrica.com
แอฟริกาใต้
1 วัน ในการใช้แอป
Secomapp ตอบแล้ว 8 พฤษภาคม 2020

Sorry for your unhappy experience. As we have checked, the latest conversation between us is from several months ago. Because the team has not heard from you since then, we have not been updated with your situation yet. If you still want to go with us, please drop us an email to support@secomapp.com. We'll help you solve everything with our best.

26 สิงหาคม 2022

The apps should have more additional rules to be included. I expected more with this monthly rate price. But overall, the discount rules offered should be sufficient for most stores. On the other hand, support was quite fast and helpful!

Suu Balm®
สิงคโปร์
1 วัน ในการใช้แอป
Secomapp ตอบแล้ว 12 กันยายน 2022

Dear Suu Balm®,

We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

16 มิถุนายน 2023

I have tried many apps, but only your app is more suitable for my needs, Mina patiently and thoroughly explained my questions.

Exertier trésor des alpes
ฝรั่งเศส
ประมาณ 1 ชั่วโมง ในการใช้แอป
Secomapp ตอบแล้ว 2 กรกฎาคม 2023

Nice day to you Exertier trésor des alpes,

Thank you so much for leaving such an awesome review! Mina would be excited to read your awesome review. With your precious support, our team would try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
BOGOS - Customer Support Team.

3 กุมภาพันธ์ 2018

What a joke. It doesn't do what it advertises to do.

Stellar Skin Care
สหรัฐอเมริกา
1 วัน ในการใช้แอป
Secomapp ตอบแล้ว 15 กรกฎาคม 2019

We are sorry that your experience with our app was not up to the mark. Actually your products exceed our app capability.
The app can only help you create the promotion rules for about 100 products (The number varies based on your specific product's variants)

Anything else that you find not matching with the information on Shopify app store, please let me know at support@secomapp.com to make it all clear for you. Thank you very much!

27 กรกฎาคม 2023

Great and fast Support. The App seems expensive, but it's a great and easy way to publish Discounts to your Customers.

Eukanuba
เยอรมนี
ประมาณ 1 ชั่วโมง ในการใช้แอป
Secomapp ตอบแล้ว 14 สิงหาคม 2023

Greetings Eukanuba,

We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!

Much appreciated!
Hannah
BOGOS - Customer Support Team

29 ตุลาคม 2018

DON'T DO IT!! I had to get a support person to update my liquid to get the app working. But during the set up and test process, some of my products ended up being listed for FREE! Luckily someone I knew spotted it and alerted me in time. The extra variants they added for the discounts were overriding the price. So lucky I was able to run around and delete what they'd done before anyone tried to buy something for nothing. Very very stressful experience. Would absolutely not recommend.

Pretty Without Pink
ออสเตรเลีย
ประมาณ 23 ชั่วโมง ในการใช้แอป
Secomapp ตอบแล้ว 15 กรกฎาคม 2019

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application and make sure that you will not face the listed issue again. Don't hesitate
to get in touch with our team at support@secomapp.com, we will gladly take care of your needs.

19 พฤศจิกายน 2021

Great app but the support is even better. Helped me set up what I thought was a tricky offer. Great work.

EAC Animal Care New Zealand
นิวซีแลนด์
ประมาณ 1 ชั่วโมง ในการใช้แอป
Secomapp ตอบแล้ว 19 พฤศจิกายน 2021

Good day to you EAC Animal Care New Zealand,

Thank you so much for leaving us so awesome a review! Our team will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Rio
Free Gifts - Customer Support Team.

25 กรกฎาคม 2017

The app page says they offer 14 days free trial, but when I tried to install the app, it said that I will be charged the next day and I have only 1 day free trial.
Not good.

Takeagem
สหรัฐอเมริกา
ประมาณ 23 ชั่วโมง ในการใช้แอป
Secomapp ตอบแล้ว 15 กรกฎาคม 2019

Thanks for your review so I have a chance to make it clear for you.
You are only have full 14 free trial days for the first time you've added the app. Trial days will be kept auto counted down for next time you re-add it (if any).
Please reach us at support@secomapp.com to request a trial renewal on your shop.

แก้ไขเมื่อ 5 กันยายน 2017

the worst app on shopify, they make you look for thinks that your theme does not have and the one that the theme has when you add coding just mess your shop...NO GOOD.

Now I believe that the five stars review are paid review!

Gsdesing
สหรัฐอเมริกา
ประมาณ 22 ชั่วโมง ในการใช้แอป
Secomapp ตอบแล้ว 15 กรกฎาคม 2019

We're sorry your experience with our app was not up to the mark. It would be better if you let us help you install liquid code. Please leave the work for us to avoid any unexpected troubles and reach us at support@secomapp.com to grant us the access to your store. Thanks!