BOGOS: Free Gift Bundle Upsell
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Evelyn provided absolutely outstanding support throughout the whole process. She was patient, professional, and incredibly helpful in resolving my technical issue quickly and efficiently. Her communication was clear, and she made sure to follow through until everything was fully solved. Really appreciate her dedication and excellent customer service.
Awesome app for putting together quick offers for testing, bundling, and up/cross sells! Naomi was an amazing help on support as well, got me up and running quickly with a user error on my end.
Thank you for the amazing feedback! We’re glad Naomi could guide you through the setup and help you move forward smoothly. It’s great to know BOGOS is supporting your promotion experiments and sales strategy.
From BOGOS team with love 💗
We have a very large number of products and volume price breaks and this is the only app we have been able to get that can effectively manage them all. Bulk imports via SKU or Collection.
Errors are very vague and don't often tell you in plain English what they mean, I had to lean quite heavily on support to stumble upon what was causing the errors. Support are friendly, helpful and patient, although they sometimes also struggle with identifying errors.
We are pushing it harder than most customers would, so I wouldn't expect a typical customer to encounter any issues. Main thing to note is that imports are super picky with format, has to be a specific type of CSV and if you edit and save in Excel it messes up the format so you need to correct in notepad before importing.
Thanks Bogos Team!
Thank you for taking the time to share such a detailed experience with your setup. It means a lot to hear that the app has been able to handle complex product structures and pricing tiers in a way that fits your needs, especially with bulk imports across SKUs and collections.
We also truly appreciate your honest notes around the challenges. Your feedback about unclear error messages and CSV formatting is very valuable, and we’ll continue improving these areas to make things more transparent and easier to work with. It’s great to know our team could support you along the way, even when things got a bit tricky.
Thank you again for sharing insights that will help us do better for all merchants.
From BOGOS team with love 💗
The app works very well, and customer service is immediately available to fix any issue. David resolved a compatibility problem with an app we had on our website in just a few minutes, in an excellent way. Highly recommended.
Thank you so much for sharing your experience! It’s great to know everything is running smoothly for you and that the issue was handled promptly. We’ll be sure to pass your kind words along to David - he’ll be glad to hear his support made a difference.
From BOGOS team with love 💗
After trying several apps similar to this, we have finally found the BEST!
It works really well; is easy to set up, the graphics looks fantastic and most of all the support is excellent.
I would highly recommend this app to anyone looking for effective bundling and gifting solutions to their ecommerce business.
Thank you so much for the incredible feedback! We’re beyond excited to hear that you’ve found BOGOS to be the best fit for your store. It’s great that the setup was smooth, the graphics are working well, and that our support team could assist you effectively. Your recommendation means a lot to us, and we’re here whenever you need us!
From BOGOS team with love 💗
Excellant app, we find it very useful and Mina is great support for any issues, very fast reply
Thank you so much for your kind feedback! We're glad to hear the app has been valuable for your store and that Mina could assist you promptly whenever needed. We'll make sure to share your words with her.
From BOGOS team with love 💗
The service is amazing. Naomi and Evelyn helped me fix a bug with almost no wait time. they were very proactive and good at communicating.
Thank you so much for your wonderful feedback! We’re happy to hear Naomi and Evelyn could step in quickly and guide you with such care. Your kind words truly encourage our team to keep delivering thoughtful support.
From BOGOS team with love 💗
Great response time, efficient and easy to understand even without sharing permissions. Mina was very helpful
We truly appreciate you taking the time to share this feedback. It’s wonderful to know that Mina could assist you efficiently and make everything clear, even without needing access permissions.
From BOGOS team with love 💗
Great, great customer support.
I have chatted with Evelyn and Ellie and they have both been super-supportive.
Also, a custom solution has been designed, developed and deployed to meet our needs in a matter of hours.
I am totally amazed. Keep it up!
We’re genuinely grateful for this incredibly encouraging feedback. It means so much to know Evelyn and Ellie could step in with care, move quickly, and deliver something tailored for your store in such a meaningful way. Messages like yours truly inspire us to keep raising the bar.
From BOGOS team with love 💗
The best App always- I have been using BOGO since they launched this is my second store using it, and they always develop and evolve and they listen to customers as well. Their support is always top notch.
Thank you for being with us since the early days and for choosing BOGOS again for your second store. Long-term users like you are the reason we keep improving and building new features. We’re especially grateful that you’ve noticed how we continue to grow and listen closely to merchant feedback. And knowing our support consistently meets your expectations is the biggest compliment we could receive. Now, we’re excited to keep supporting both of your stores for many more milestones ahead!
From BOGOS team with love 💗
