BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

รีวิว (2,354)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 92% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
10 กรกฎาคม 2023

App works well and the customer service is amazing. Super responsive and eager to help. They went above and beyond what I thought they would do

Knesko
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
Secomapp ตอบแล้ว 14 สิงหาคม 2023

Have a nice day, Knesko!

We at BOGOS are grateful for the lovely words you just left :)
This evaluation will be extremely beneficial to us as we strive for optimal customer service!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

Looking forward to assisting you!
Hannah
BOGOS - Customer Support Team.

27 พฤศจิกายน 2018

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

CherryAffairs Singapore
สิงคโปร์
11 เดือน ในการใช้แอป
18 มกราคม 2017

Support is fantastic, good app, quite pleased!

Real Detergent
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
แก้ไขเมื่อ 28 กรกฎาคม 2021

Great app, easy to use and not hard to set up. The app originally didn't have the multilingual option but the app support managed to find a way with our translation app. Support service was amazing, quick reply with an effective solution.

Triumph Hong Kong
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
7 เดือน ในการใช้แอป
Secomapp ตอบแล้ว 26 กรกฎาคม 2021

Hi Triumph Hong Kong

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get you fully satisfied.

Best regards,
Rio
Free Gifts - Customer Support Team.

5 กันยายน 2023

I used this app for months and support is great. They are super responsive and helpful on live chat, even jumping in to help me on a Sunday when they do not technically work. However, we experienced quite a few bugs so I would recommend that you test your funnel fully when deploying this app, and keep testing it as things can break. If you're using Passport International Shipping, this app will not work well with it because their cloned product variant has non-Latin characters which Passport Shipping's software does not recognize. We did not realize that international customers who had the free gift in cart were not able to check out for months, and try not to think about how much sales we've lost due to this issue. The last straw came over Labor Day weekend when the free gift randomly stopped adding to cart even though we had plenty of gifts in-stock. Orders were sent out without the gift for eligible orders and we'll likely have to re-send the free gift on our own dime again. I share these experiences not to disparage the app makers (because their support really is fantastic), but to help merchants so that they learn from our experience. If you install this app, you need to consistently stay on top of your checkout process and ensure it works smoothly. Ultimately, we had to uninstall because there were too many problems, but hopefully it works better for you and support is always there to help. If I can't find a less buggy app, I'll be back. Thanks for all your support.

Blessed Be Magick
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
16 พฤศจิกายน 2022

Bon support client, Brian et David sont à rapides et à l'écoute pour résoudre tous les problèmes d'installation ou de personnalisation

Serinita Schweiz
สวิตเซอร์แลนด์
7 เดือน ในการใช้แอป
Secomapp ตอบแล้ว 17 พฤศจิกายน 2022

Bonjour Serinita Schweiz,

Merci d'avoir pris le temps de laisser un commentaire aussi pensif ! Nous continuerons sans aucun doute à améliorer les fonctionnalités et l'expérience de nos clients fidèles. Nous sommes vraiment heureux d'être de service et vraiment reconnaissants de votre avis!

Si vous avez besoin d'aide supplémentaire, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours prêts à aider. Notre objectif principal est de vous offrir le meilleur service possible!

Meilleures salutations!
Hannah
Free Gifts - Équipe d'assistance à la clientèle

13 พฤศจิกายน 2020

This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.

Zatural
สหรัฐอเมริกา
6 เดือน ในการใช้แอป
24 กรกฎาคม 2023

BOGO App is really good. Using this from last 6 months approx. It's easy to use and the best part is their support team, they all are very quick and supportive.

moirabeautyindia
อินเดีย
6 เดือน ในการใช้แอป
Secomapp ตอบแล้ว 14 สิงหาคม 2023

Hope you are having a wonderful day moirabeautyindia,

We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any assistance at all, please contact us by live chat or email at support@secomapp.com. We are always there if you need us!

All the best!
Hannah
BOGOS - Customer Support Team.

21 กันยายน 2018

Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!

Di Morelli Skin Care
แคนาดา
6 เดือน ในการใช้แอป
25 กุมภาพันธ์ 2021

it is quite straightforward on the surface yet not really bu the customer service help was really useful and it allowed me to achieve what I wanted to implement. 5 star for customer service!

August Berg (オーガストバーグ)
สิงคโปร์
4 เดือน ในการใช้แอป
Secomapp ตอบแล้ว 11 มีนาคม 2021

Thanks for leaving us a review! We're glad that you had a good time with our app. Our support team would be excited to know that you enjoyed our service!